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DYNAMIC <br />. . <br />LICENSED • BONDED • INSURED <br />Family Owned and Operated <br />June 10, 2008 <br />Grand Central Arts Center <br />c/o City Of Santa Ana <br />Housing Division M -26 <br />20 Civic Center Plaza <br />P.O. Box 1988 <br />Santa Ana, Ca. 92702 <br />(714)667 -2256 <br />Attn: Ray Lirette <br />Re: Termite Report and Treatment Proposal <br />Dear Ray, <br />Thank you for the "Invitation For Bid" regarding your Termite Treatment <br />Proposal of the Grand Central Arts Center. <br />Dynamic Termite & Pest Control, Inc. is pleased to present you with the <br />following proposal package. <br />Over the years, we have had the pleasure of working with several city <br />projects and other multi -unit buildings. <br />We have saved thousands of dollars and hundreds of hours for the property <br />managers and city managers thanks to our superior customer service, expertise <br />in large projects and our personal goal, "To Exceed the Expectations of Our <br />Customers." Our philosophy regarding multi -unit projects is that our customer <br />receives unmatched personalized service that is positively remembered for years <br />to come. <br />Per State of California Structural Pest Control Board's regulations and <br />prior to any termite treatment, Dynamic Termite & Pest Control, Inc. will issue <br />an Inspection Report consistent with this proposal and our Standard Terms and <br />Conditions for the Grand Central Arts Center. <br />In addition, prior to any termite treatment, we will conduct a "Termite <br />Preparation Meeting" to explain the necessary preparations required of the <br />occupants and address all questions and concerns. Dynamic Termite & Pest <br />Control, Inc. will work closely with the tenants and management to effectively <br />facilitate these meetings. <br />"Committed to Quality, Safety and Service Excellence" <br />5546 East La Palma Avenue, Anaheim, CA 958a73ghone: (714) 779 -5588 Fax: (714) 779 -5554 <br />