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Rio L""I 0 <br />CITY COUNCIL MEETING DATE: <br />NOVEMBER 18, 2013 <br />TITLE: <br />REQUEST FOR PROPOSALS FOR <br />POLICE DEPARTMENT INTEGRATED <br />SOFTWARE SYSTEM <br />CITY MAN ER <br />1:7xiTi� ►� ► r • e <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />❑ <br />As Recommended <br />❑ <br />As Amended <br />❑ <br />Ordinance on 15' Reading <br />❑ <br />Ordinance on 2nd Reading <br />❑ <br />Implementing Resolution <br />❑ <br />Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the Police Department to issue a Request for Proposals (RFP) to qualified companies <br />to provide an integrated software system for the Police Department. <br />DISCUSSION <br />Contemporary law enforcement technology relies upon tightly integrated Computer Aided <br />Dispatch (CAD), Records Management Systems (RMS), and Automated Field Reporting (AFR). <br />These core technologies provide a foundation for dispatching calls for service, monitoring the <br />location of officers, and providing additional officers and resources when needed. In addition, <br />these systems provide the technology needed to electronically complete and distribute police <br />reports, provide flexible search capabilities and streamline data entry, all of which provide critical <br />information to detectives and others dedicated to solving crimes as expeditiously as possible. <br />During the past decade, the technology that the Police Department relies on has diminished as a <br />result of aging technology, vendors changing ownership, discontinuing support, and even going <br />out of business. At the same time, the national recession and limited City resources have <br />prevented major capital improvements. While we closed gaps with individual solutions and <br />workarounds, time spent performing double and triple data entry into multiple systems decreases <br />the time available to perform more important law enforcement related tasks. Most importantly, <br />the proposed technology improvements will improve the delivery of public safety services <br />The Santa Ana Police Department (SAPD) contracted with consultants Cit Com Inc. to complete <br />an evaluation of our current technology. After interviewing key stakeholders, carefully analyzing <br />the available alternatives, and considering the benefits of modernization, we have concluded that <br />the existing technology resources do not reflect contemporary law enforcement technology and <br />are impeding the Police Department's ability to achieve its stated mission and goals. The <br />consultants recommended solution is to acquire a vendor - supplied and tightly integrated <br />CAD /RMS /AFR. The integrated software project is estimated to cost $2,000,000 - $2,500,000. <br />19C -1 <br />