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SAPD Integrated Law Enforcement Solution RFP <br />Chapter 2: Vendor Response <br />Attached? Y/N <br />12. Describe how the proposed system is in compliance with current CJIS and <br />standard security practices, including a description of how the solution encrypts <br />data transmissions (particularly NCIC). <br />Attached? Y/N <br />13. The City prefers that the Offeror comply with the City's security procedures <br />when accessing the system, which include the use of individual user accounts <br />instead of generic role accounts, obtaining access authorization for each access <br />instance, using Virtual Private Networking (VPN) where applicable, and not <br />sharing passwords or other access information. Please explain how you plan on <br />supporting and maintaining the system while meeting these preferences? <br />Attached? Y/N <br />14. The City prefers that three system environments be established prior to cutover to <br />live production: testing, training, and production. The testing environment will be <br />used to test new versions, new data, and alternative configurations of the system <br />both during implementation (e.g., for Functional Acceptance Tests) and post <br />cutover to live operations. The system's training environment will also be used <br />both during implementation (e.g., to train system users) and post cutover to live <br />operations. The system's production environment must be fully tested and ready <br />prior to cutover to live operations of the system and will be used as the main <br />operational environment for the system. The three environments should be <br />independent of each other meaning that transactions occurring in one <br />environment will not impact or modify data contained in the other environments <br />nor impact their performance (i.e., system response times and system <br />availability). Please fully describe the equipment and software contained in each <br />environment, when each environment will be frilly operational, and how system <br />users and administrators will be able to access each of these environments. <br />Attached? Y/N <br />15. Please describe in detail the process of initially installing the system's client <br />applications on PC and mobile workstations, including all manually performed <br />procedures (i.e., staff having to install or configure system components manually <br />on each PC hosting the client applications. <br />Attached? Y/N <br />19C -29 2 <br />