19C - RFP INTEGRATED SOFTWARE - Laserfiche WebLink

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SAPD Integrated Law Enforcement Solution RFP Chapter 2: Vendor Response c. Is software installation performed at the client site or at the vendor's offices? Y/N d. If software installation is performed at the client's site, is vendor staff on- site to perform the installation, or is it accomplished remotely? e. Define the required Police Department staff and related training during implementation, testing and recurring support of the proposed solution: f Upon completion of the system design, development, integration and installation, and prior to the start of the functional systems test, the Police Department requires that vendors conduct unit tests of all software to demonstrate to the Police Department Project Manager or designee satisfaction that the system and its components meet all required functionality and adhere to the specifications and procedures incorporated in the RFP and that the system operates as defined by the RFP. Describe any objections: 3. Certification, System and Acceptance Testing a. The selected vendor is expected to jointly develop mutually agreeable system certification, acceptance and testing procedures. Please describe your approach to such procedures. 4. Implementation Team Resources a. Describe how you propose to supplement the Police Department's project team. Describe the project organization for implementation, including: • Project organization chart clearly illustrating lines of authority • Number of resources, the role of each individual, and expected duration and cost of service for each individual • Identification of the (Prime) Vendor project manager responsible for day -to -day operations for the project and on -site activities ■ Identification of the technical lead for the project, who will play the primary hands -on leadership role in all technical aspects of the project Include a resume for each member of the proposed implementation team. 19C -38 2.18