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The Contractor shall have the right to appear in person or submit a written appeal within <br />ten (10) business days of requesting an appeal. <br />All appeals for Contractor's requesting to appear in person shall be held as soon as <br />possible and conducted by the Field Operations Bureau Commander, or designee. The <br />Contractor shall be given the opportunity to present all relevant facts and circumstances <br />in support of the Contractor's position. The Contractor may also offer testimony of <br />qualified individuals that will help strengthen their position, up to a maximum of three <br />people. The Field Operations Bureau Commander may request the Traffic Commander, <br />Legal Advisor, any member of City staff or any other person with expertise be present to <br />assist in determining the appropriate course of action. <br />The Field Operations Bureau Commander shall issue their findings in writing within ten <br />(10) business days of the hearing or receipt of written appeal. If the Contractor disagrees <br />with the findings of the appeal, their final remedy shall be the opportunity to submit a <br />written appeal to the Chief of Police within ten (10) business days, via the Traffic <br />Commander. The Chief of Police shall issue a written decision within (10) business days. <br />The decision of the Chief of Police shall be final and there will be no further opportunities <br />for administrative appeal. <br />Disciplinary action shall not be imposed until the hearing and appeal process has been <br />exhausted. However, if the conduct of the Contractor is deemed to be so egregious or <br />poses a danger to public safety, the City may exercise its right to immediately suspend <br />the Contractor as set forth in this agreement. In such cases, the time during which the <br />Contractor is suspended may be applied to the balance of a suspension imposed by the <br />City, at the discretion of the hearing officer, and shall be the Contractor's only remedy as <br />far as a pre-hearing suspension is concerned. Any time in excess of that credited toward <br />an imposed suspension shall be lost. Failure to request an appeal, submit a written <br />appeal, or appear at a mutually agreed upon hearing will waive the Contractor's right to <br />further appeal and disciplinary action shall be imposed. <br />V. SUPERVISION OF CONTRACT AND MEETINGS WITH CITY <br />All work shall meet with the approval of the Santa Ana Police Department. As <br />determined necessary by the City, there shall be a minimum of one monthly meeting <br />with the Contractor and the City representative during the first year to determine <br />progress and to establish areas needing attention. Status reports of activities performed <br />by the Contractor will be submitted in writing to the City on a monthly basis or as <br />determined necessary by the City. <br />Any specific problem area which does not meet the conditions of the specifications set <br />forth herein shall be called to the attention of the Contractor and if not corrected <br />immediately, or within a reasonable period, may result in the Contractor being found in <br />default of this agreement as described in Agreement Section 11. B., which may result in <br />suspension from the rotation list until the issue(s) is/are corrected in a satisfactory <br />manner as set forth in the specifications or termination. <br />W. MATERIALS AND EQUIPMENT <br />The contractor shall make a reasonable effort to purchase equipment and materials in <br />the City of Santa Ana and to utilize Santa Ana vendors. Contractor shall report its efforts <br />as requested by the City.