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EXHIBIT A <br />SCOPE OF SERVICES <br />GENERAL REQUIREMENTS — RIGHT OF WAY SERVICES <br />Consultants under contract with the City of Santa Ana will provide support to City of <br />Santa Ana staff or designee on an as- needed basis. <br />• The Consultant shall perform work to produce a high quality, professional and <br />complete work product. <br />• Consultant must have experience working on State and Federally funded <br />projects. All work shall be performed in conformance with all applicable <br />regulations, policies, procedures and standards. <br />• Any real estate appraiser provided by Consultant must be certified and a Member <br />of the Appraisal Institute. <br />• All acquisition agents and property managers, performing work for the City, must <br />hold a valid California Real Estate License. Salespersons must be registered with <br />California Department of Real Estate (DRE), as working solely under the <br />Consultant's supervising broker of record. <br />• Work may include, but not be limited to, the following: onsite review of the project <br />area; review of existing records; conducting research and performing analysis; <br />information gathering; negotiations; development of strategies. <br />• The Consultant shall carry out the instructions received from the City and shall <br />cooperate with the City and other agencies. <br />• The Consultant has full responsibility for the accuracy and completeness of the <br />work produced. The work will be reviewed by the City for conformity with the <br />requirements of the Agreement. Reviews by the City may NOT include a <br />detailed review for the accuracy of items submitted. The responsibility for <br />accuracy and completeness of such items remains solely that of Consultant. <br />• The Consultant shall be responsible for coordination and supervision of all work <br />performed by its sub - consultants. The Consultant shall review all work <br />performed by its sub - consultants and the responsibility for accuracy and <br />completeness of work performed remains solely that of Consultant. <br />• The Consultant shall have a Quality Control Plan in effect during the entire time <br />work is being performed under this Agreement. The Quality Control Plan shall <br />establish a process whereby work product is independently checked, corrected <br />and back checked. All Project related correspondence and documents shall be <br />maintained and bound in appropriate project files. Electronic files shall conform <br />to City's file naming system <br />• Consultant shall diligently work on each assignment and complete each task in <br />25F -13 <br />