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25J - AGMT - BILL PRINT AND PAYMENT SRVS
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25J - AGMT - BILL PRINT AND PAYMENT SRVS
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7/2/2014 7:53:17 AM
Creation date
1/30/2014 4:41:00 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25J
Date
2/4/2014
Destruction Year
2019
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InfoSend Response— 12/29/2006 <br />IV.A.8 GENERAL INFORMATION AND REFERENCES <br />InfoSend Company Profile <br />Mission Statement: "Our goal is to provide the best possible services along with cost savings <br />to our customers in an accurate, reliable, and timely manner - with a personal touch." <br />InfoSend, Inc. has been providing data processing, statement printing and mailing services to <br />various industries since 1996. In addition to these services InfoSend offers fully hosted and <br />managed e- Billing services. The Electronic Bill Presentment & Payment (EBPP) service can be <br />used as a stand -alone service or integrated with the print and mail service. <br />Incorporated on Jan 17, 1997 in California, InfoSend is a privately held company. InfoSend's <br />core competencies are information technology, document formatting, and document production. <br />The company's founders have over 35 years of combined Information Technology experience. <br />This background has helped InfoSend adapt to technology changes and introduce new services <br />to meet our clients' needs. We are continually refining services and adding to the equipment <br />necessary to produce financial documents. <br />Customer Service <br />InfoSend's staff can be reached by calling our office toll free at (800) 955 -9330, or by dialing <br />(714) 993 -2690. Live support staff answers phone calls and can also be reached via email. <br />Most customer service inquiries can be resolved within the initial phone call or e-mail. <br />Locations <br />The Company currently owns and operates its 75000 sq ft headquarters and production facility. <br />The building is located in Anaheim, California. The mail pieces that are produced at our <br />Anaheim facility are picked up by the USPS and sent to to the main Post Office Hub of Santa <br />Ana, California. This facility is a Detached Mail Unit and houses LISPS employees who check <br />the mail throughout the day. <br />InfoSend Headquarters: <br />4240 E La Palma Ave <br />Anaheim, CA 92807 <br />25J -49 <br />39 <br />• Supported in development of new company in 1996 <br />• Laid groundwork for future IT development between 1996 and 1997 <br />• Began research into Electronic Bill Presentment and Payment Services <br />• Stayed active part -time with company while studying at UC Santa Barbara <br />Education <br />BA Business Economics from University of California, Santa Barbara (2001) <br />Proficient in Website /Forms Design using Following Applications /Languages: <br />HTML, Crystal Reports, Adobe Illustrator <br />IV.A.8 GENERAL INFORMATION AND REFERENCES <br />InfoSend Company Profile <br />Mission Statement: "Our goal is to provide the best possible services along with cost savings <br />to our customers in an accurate, reliable, and timely manner - with a personal touch." <br />InfoSend, Inc. has been providing data processing, statement printing and mailing services to <br />various industries since 1996. In addition to these services InfoSend offers fully hosted and <br />managed e- Billing services. The Electronic Bill Presentment & Payment (EBPP) service can be <br />used as a stand -alone service or integrated with the print and mail service. <br />Incorporated on Jan 17, 1997 in California, InfoSend is a privately held company. InfoSend's <br />core competencies are information technology, document formatting, and document production. <br />The company's founders have over 35 years of combined Information Technology experience. <br />This background has helped InfoSend adapt to technology changes and introduce new services <br />to meet our clients' needs. We are continually refining services and adding to the equipment <br />necessary to produce financial documents. <br />Customer Service <br />InfoSend's staff can be reached by calling our office toll free at (800) 955 -9330, or by dialing <br />(714) 993 -2690. Live support staff answers phone calls and can also be reached via email. <br />Most customer service inquiries can be resolved within the initial phone call or e-mail. <br />Locations <br />The Company currently owns and operates its 75000 sq ft headquarters and production facility. <br />The building is located in Anaheim, California. The mail pieces that are produced at our <br />Anaheim facility are picked up by the USPS and sent to to the main Post Office Hub of Santa <br />Ana, California. This facility is a Detached Mail Unit and houses LISPS employees who check <br />the mail throughout the day. <br />InfoSend Headquarters: <br />4240 E La Palma Ave <br />Anaheim, CA 92807 <br />25J -49 <br />39 <br />
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