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Dekra -Lite Terms and Conditions
<br />Warranty: We warranty to the original buyer that all of our displays and accessories will be free from manufacturer's defects. Under normal conditions
<br />of use and service, this protection is extended for six (6) seasons on all steel frames, five (5) seasons on garland, three (3) seasons on electrical wiring,
<br />and one (1) season on all computerized lighting modules. This warranty does not apply to light bulbs or light strands. Pole Mount displays are
<br />designed to withstand up to 40 mph winds with no ice load. Obligation under this warranty is limited to repairing or replacing any part that is found to be
<br />defective.
<br />LED Light strands have a warranty for three (3) 60 day seasons or 25,000 hours, whichever comes first. Simply ship the product to us and we will
<br />replace the LED Light strand free of charge.
<br />Frame Trees are covered by a ten (10) year warranty against defect under normal conditions and use.
<br />All items not specifically listed are covered by a one (1) season (60 day) warranty.
<br />Under this warranty, the company's obligation to repair or replace is on a non pro -rated basis,
<br />Labor to install and the cost of shipping are not included in this warranty and are expressly in lieu of all other warranties expressed or implied. Bulb
<br />burnouts or electrical damage caused by the buyer or weather elements, or damage caused by rough handling in transit are not covered by this
<br />warranty. Therefore, units should be inspected and tested for bulb outage upon delivery and prior to installation. All merchandise is carefully inspected
<br />before packing and is packed in an approved manner in approved cartons when it leaves the warehouse.
<br />For the purposes of this warranty lseason is defined as one installation and removal for a duration lasting no more than 60 days.
<br />Return Policy: Any returned products under the following conditions will result in a 20% restocking fee and the customer will incur the freight charges:
<br />Customer ordered incorrect product. Never opened or used product for its intended purpose. No merchandise returns will be accepted without prior
<br />written authorization. Return requests will be accepted for credit if submitted and approved within 30 days of receipt of product.
<br />Acceptance of Merchandise: All claims of merchandise delayed, lost or damaged in transit are the responsibility of the consignee /customer. When
<br />accepting shipment, claims of any missing cartons or visible damage must be noted on delivery driver's bill of lading or the receipt of delivery. All claims
<br />must be filed with the delivering carrier. Failure to properly file claims may result in refusal of the claim by the carrier.
<br />General Terms: The parties agree to the following additional terms of this contract
<br />This contract is governed by California law and is the entire contract between the parties, superseding all prior conversations and writings between the
<br />parties. In the event of a dispute arising out of this Contract, the parties shall arbitrate in Orange County before a single arbitrator selected through
<br />J.A.M.S. /EN DISPUTE. Any judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. T he prevailing
<br />party in arbitration shall be entitled to its reasonable attorney's fees and costs.
<br />A deposit of 50% plus any applicable sales tax is due upon execution of any contract with installation services, custom or special product. The balance is
<br />due on the installation date or upon shipping unless specified in payment terms on the proposal /order.
<br />Cancellation and reductions are subject to a 20% restocking fee. Any amount not paid when due, is subject to a late charge of 1.5% per month (18% per
<br />annum). All payments are due according to the terms of each individual proposal /order.
<br />Installation: All requested changes to the described work on the proposal /order will be subject to additional charges.
<br />Installation dates are approximate and generally scheduled as a date range. All installation or ship dates specified are subject to change due to
<br />inclement weather, acts of God or unforeseen circumstances beyond our control. Changes may occur for reasons including but not limited to, weather
<br />conditions, property accessibility, early project completion, or acts of God.
<br />Electrical Requirements: Owner is responsible for providing and maintaining adequate and functional electrical outlets adjacent to the proposed
<br />locations for lit decorations, tree lights and building lights. GFI receptacles can, will, and should interrupt power to decor or lighting in the presence of
<br />water or heavy moisture sometimes caused by rain, fog, dew, and sprinklers. Wet decor, lighting, outlets and surrounding areas may take several hours
<br />after exposure, and in some cases days, to completely dry before receptacles can be reset and power restored. Dekra -Lite is not responsible for outlets
<br />that will not reset due to the presence of moisture.
<br />Lighting or decor outages must be reported to our operations department. Dekra -Lite is not responsible for unreported outages that we have never been
<br />made aware of.
<br />Dekra -Life is not responsible for any products damaged or lost due to vandalism, extreme weather conditions, or acts of God. This includes leased
<br />product. The owner accepts all responsibility while the decor is installed on their property. Dekra -Lite will make efforts when possible to replace such
<br />product for an additional charge.
<br />Storage: Storage charges and dates begin upon removal of decor each year and end November 1 at annually. Items not installed must be picked up or
<br />have a storage fee paid prior to November 1 at of the current year. Unpaid storage or unclaimed items may be discarded without further notice.
<br />Insurance: Our standard liability coverage limits are $2,000,000.00 General Aggregate; 2,000,000.00 Products - Comp /Op Agg.; $1,000,000.00 Personal
<br />& Adv. Injury; $1,000,000.00 Each Occurrence; $1,000,000.00 Automobile Liability; $1,000,000.00 Workers' Compensation. Our excess liability
<br />coverage limits are $2,000,000.00 General Aggregate; $2,000,000.00 Products- Comp /Op Agg.; $2,000,000.00 Each Occurrence. Other insurance
<br />requirements including special language, endorsements or additional coverage may be able to be obtained at the expense of the customer.
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