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Table of Contents <br />I. Information Regarding Complai <br />A. Nondiscrimination and Equal Opportunity Complaints �� _ �3 <br />1. Policy <br />2. Civil Riahts _ 4 <br />3. Nondiscrimination laws under WIA 4 <br />4. How to File Your <br />B, Criminal Compla <br />II. General Procedures for Handling Non - Criminal Violations of the Act —6 <br />lil. Procedures for Handling Complaints at the LWIA Level 8 <br />IV. Procedures for Handling Complaints at the State Level 12 <br />V. Procedures for Handling Discrimination Complaints by Participants_____ 15 <br />Vi. Procedures for Handling Handicap Complaints by Participants 17 <br />GLOSSARY OF INIA TERMS —_, 20 <br />z <br />EXHISi C <br />