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Goal #7 –Team Santa Ana <br />Objectives – <br />1.Establish a culture of customer service and community engagement as <br />the organization’s primary focus. <br />2.Establish communication plans to engage and inform employees and the <br />community about City activities. <br />3.Improve communication between all levels of the organization. <br />4.Establish employee compensation that attracts and retains a highly <br />qualified workforce. <br />22 <br />