19D - RFP - MODERNIZE DT PARKING METERS

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C. Provide training necessary for staff to utilize the wireless communication system to communicate with the parking meters used in the implementation. Maintain or assist in the maintenance of the meters during the first 120 days of the implementation to ensure that all meters are in good working order and can accept coin and credit/debit payments used throughout the initial period. e. Coordinate with the City of Santa Ana Finance Department to update the City's credit card merchant account to include parking meters as needed. f. Provide alternative financing or leasing options for the City to evaluate in the purchase or use of the proposed smart parking meter implementation, including but not limited to 1) lease purchase and /or 2) delayed payment through offset leasing agreement. g. Provide two (2) alternative solutions including (a) a complete outsource where all card processing activities are performed by the Offeror and (b) a solution where the card validation is performed using the contracted company hired to process credit card payments by the City. h. Must be able to work with the City and the contracted company hired to process credit card payments by the City to process payments. i. The Offeror must be certified according to the Payment Card Industry (PCI) Data Security Standard. j. Provide warranty information for parking equipment, equal to or exceeding one year from installation. k. Provide assistance with initial marketing and education of new equipment, including materials, business outreach, and initial implementation outreach for users. SECTION IV - SOLICITATION PROCESS AND PROCEDURES EVALUATION AND SELECTION a. RFP responses should be concise, well- organized according to the requested information, clearly written and limited to no more than ten (10) double -sided or twenty (20) single -sided pages, (excluding cover page, table of contents, letter of transmittal, and product brochure appendix). The review process emphasizes the responsiveness of the RFP Response to the requirements outlined herein. RFP Responses that are not written specifically in response to this request may not receive serious consideration. b. After evaluating all submissions, the Offerors will be invited to conduct on -site interviews tentatively scheduled for May 6, 7 or 8, 2014. For on -site presentations, it is expected that the Offeror will provide demonstrations of actual equipment and software, as well as a presentation of implementation approach and schedule, financing options, cost estimates, financing options, and the training and outreach process. C. The firms under consideration for this RFP will be evaluated by an evaluation committee. The City reserves the right to request supplemental information that the Evaluation Committee deems necessary to make a selection. The Committee may be supplemented by outside professionals or professionals from other City departments who can provide additional expertise. 15 1901-17