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all Merchant establishments, including in payment for purchases of goods and services and <br />for charitable contributions when properly presented for payment by a Cardholder. Subject <br />to this section, a Merchant must create a Transaction Receipt for each PayPai Card <br />Transaction and deliver at least one copy of the Transaction Receipt to the Cardholder. <br />dB American Express. If Merchant has chosen to accept American Express@ Cards in <br />the Merchant Application, Merchant must accept American Express Cards as payment for <br />goods and services (other than those goods and services prohibited under Section 7 of the <br />Operating Guide) sold, or (if applicable) for charitable contributions made, at all of its <br />establishments, except as expressly permitted by state statute. Merchant is jointly and <br />severally liable for the obligations of Merchant's establishments under the Merchant <br />Agreement to the event Merchant's American Express annual charge volume exceeds <br />&1,000,000 in is rolling twelve month period or is greater than $100,000 in any three <br />consecutive months, Merchant will be considered a High CV Merchant by American <br />Express and will be required to enter into a direct merchant card acceptance agreement <br />with American Express, Upon any conversion to a direct agreement with American <br />Express, Merchant will be bound by American Express' then current Card Acceptance <br />Agreement and to any pricing and fees set by American Express. Merchant hits the right to <br />opt -out of acceptance of American Express Cards at any time without affecting Merchant's <br />rights to accept other card types, If Merchant elects to receive messages from American <br />Express regarding products, services and resources available to it, as indicated on the <br />Merchant Application, Merchant agrees messages maybe sent by American Express to the <br />phone numbers, fax numbers or email addresses provided by Merchant, if a wireless <br />number is provided, Merchant agrees communications may be sent. via SMS or text in <br />addition to automated calls. Merchant may opt out of receiving messages by contacting <br />Processor, <br />3.2 Operating Procedures for Transactions. In accepting Cards for the purchase of <br />Merchant's goods and services, Merchant shall comply with the requirements of this <br />Merchant Agreement, including but not limited to the Operating Rules and the Operating <br />Guide, as the same are revised train time to time. <br />33 Submission of valid Transactions. <br />(a) Merchant will submit to Batik a Transaction only if tire Transaction is made <br />or approved by the Cardholder who is issued the Card used for die T'mnsactinn. Merchant <br />will not submit directly or indirectly (i) any Transaction that Merchant knows or should <br />have known to be fraudulent or not authorized by the Cardholder, (ii) any Transaction that <br />results from a transaction outside of Merchant's normal course of business, as described on <br />the Merchant Application; or (iii) any Transaction containing the account of a Card issued <br />to Merchant or any account numbers issued to Merchant's business owners, family <br />members and principals for Transactions that do not represent a purchase of goods or <br />services from Merchant or a related credit. <br />(b) If at any time the volume of Transactions in the Card - Absent Environment <br />substantially exceeds the projected annual volume stated on the Application, or if at any <br />time Bank suspects fraud, money laundering or violations of the Operating Rules, Bank <br />may, in its sole and absolute discretion and in addition to other remedies that the Bank may <br />have: (i) refuse to process the excessive or suspect Transactions; (it) process the <br />Transactions and retain the funds received from processing until such time as the excess or <br />suspect Transactions are found to be valid or invalid and processed in accordance with the <br />Operating Rules; (in) suspend processing Card - Absent Environment Transactions and/or <br />terminate the Agreement; or lie) amend the Agreement to protect the interests of Bank <br />34 Payments to Merchant for Valid Transactions. <br />(a) Bank will provide provisional credit to Merchant for each valid Transaction <br />which Merchant submits to Bank by crediting Merchant's Settlement Account, provided <br />Bank has received settlement for the valid Transaction through the Interchange procedures <br />specified by the Card Association applicable to the Card used for the Transaction (Bank <br />does not provide payment for all Card types for which Authorization services are <br />provided). Bank is not obligated to provide provisional credit to Merchant for Transactions <br />submitted that are not valid Transactions, and may suspend or discontinue any provisional <br />credit in Merchant Bank's anct Processor's sole and absolute discretion, including for <br />any reason that would justify, termination of this Merchant Agreement. Each provisional <br />credit from Bank to Merchant wilt he subject to adjustment, including revocation, upon <br />Bank's further review and verification Provisional Credit to Merchant for a Transaction <br />disputed by a Cardholder for any reason is net final. <br />(b) Bank may deduct front any payment to Merchant the amount of any Credit <br />Transaction Receipt processed for Merchant, any Chmgeback to Merchant, any amount to <br />be deposited in the Reserve Account and any Processing Fees and amounts suffcuvrd to <br />reimburse Bank for the amount of any Card Association fates or charges due from <br />Merchant. Merchant must immediately pay Bank the amount by which a Credit <br />Transaction Receipt processed on any clay exceeds valid Transactions submitted on that <br />day. Without (uniting Bank's remedies, Bank may obtain the amount due by deducting it <br />from the Settlement Account, Reserve Account or other accounts of or funds due <br />Merchant. <br />(c) Merchant acknowledges that all payments and credits provided to Merchant <br />are provisional and subject to suspension, to Chargebacks and to adjustments in accordance <br />with this Merchant Agreement and the Operating Rules and the Operating Guide, <br />15 Retrieval Requests. If Merchant deposits Transactions with Bank through <br />magnetic tape, electronic transmission, or electronic data capture terminal, upon the request <br />of a Card Association or Bank. Merchant shall respond to all Retrieval Requests within the <br />time frames specified in the applicable Operating Rules If Merchant does not respond or <br />responds late to a Retrieval Request, Merchant may be without recourse as Chargebacks for <br />"non receipt of requested item" in most cases, cannot be reversed. <br />3.6 Petuipntent; Supplies; I)isphnys. <br />(a) At Merchant's request, Processor will supply Merchant with quint -of sale <br />equipment ( "POS Equipment ") that Merchant may need to process and submit <br />Transactions. Processor will use good faith efforts to program the POS Equipment to <br />operate at the Merchant Outlets in compliance with the Operating Rules; however, <br />Processor makes no representations or warranties that Processor's programming of the POS <br />Equipment famished by Processor will operate in compliance with the Operating Rules. if <br />Processor supplies Merchant with POS Equipment or other equipment, then Merchant must <br />return such equipment upon termination of this Agreement. It is understood by the parties <br />that if Processor has not provided free use equipment, sections 3.6(a) -(d) do not apply. <br />(b) Merchant acknowledges and understands that POS equipment may be <br />supplied to Merchant that is the property of the Processor and is being provided to the <br />Merchant for true use subject M the following conditions and requirements: <br />(i) Merchant shall be liable for a $495 Pee for non - retum of Processor <br />supplied POS Equipment if the Merchant terminates or ceases processing under the terms <br />of this Agreement before the expiration of the initial or renewal term of this Merchant <br />Agreement and fails to return the POS Equipment within ten days of termination or of <br />ceasing processing. <br />(it) Merchant wit] be liable for any damages to the POS Equipment from <br />the dense or negligent use of the POS Equipment; <br />(iii) Merchant will be liable for any reasonable monthly fee as determined <br />by Processor for paper or other supplies provided by Processor for use with the POS <br />Equipment' <br />(iv) Processor, at its absolute and sole discretion, may allow for one <br />terminal exchange at no charge, but may charge additional fees for subsequent exchanges; <br />and, <br />(v) Ttie POS Equipment that is the property of Processor is provided <br />"AS -IS" and that Processor makes no warranty as to this POS Equipment's fitness loosely <br />particular purpose (or any other Warranty) and disclaims day liability resulting from the <br />POS Equipment or Merchant's use of the POS Equipment. <br />(e) All Processor and third party POS Equipment and services provided or <br />procured by Processor under this Merchant Agreement are provided "A&IS," but <br />Processor will, at Merchant's expense, use reasonable commercial efforts to assist <br />Merchant in culturing any wanunty offered by the third party supplier of such POS <br />Equipment or services. <br />(d) Merchant acknowledges that Processor or a third party is supplying the POS <br />Equipment and that the Merchant Bank shall have no responsibility or liability for the POS <br />Equipment supplied to Merchant. <br />(e) Merchant will use only the forms for Transactions and electronic processing <br />formals provided or approved in advance by Bank. Bank may change the farms from time <br />to time, and, upon notification, Merchant will comply with any changes. Merchant will use <br />Transaction forms or materials provided by Bank only for Transactions which Merchant <br />submits to Bank. <br />(f) Merchant may not (i) indicate or imply drat the Card Associations or Bank <br />endorses any Merchant goods or services, (ii) refer to a Card Association or Bank in stating <br />eligibility for Merchant's products, services or membership, or (iii) use any marks, symbols <br />or logos owned by any Card Association or Bank for any purpose other than those <br />permitted in the Operating Rules artful Operating Guide. <br />4. NIERCHANTB WARRANTIES. Upon signing the Merchant Application, and each <br />time Merchant submits a'I'continuum, Merchant represents and warrants that: <br />4.1 Merchant has abided by this Merchant Agreement, and all applicable laws and <br />Operating Rules; <br />4.2 Each statement made on the Merchant Application was true as of the date <br />Merchant signed the Merchant Application agreeing to be bound by this Merchant <br />Agreement <br />4.3 Thcre have been no materially adverse changes in information provided in the <br />Merchant Application or in Merchant's financial condition, or management; <br />4.4 Merchant does not do business under a trade name or style not previously <br />disclosed in writing, and there has been no change in the nature of Merchant's business or <br />the product lines that Merchant sells not previously disclnse l; <br />4.5 The `transaction is genuine and arises from a bona Fide sale of merchandise or <br />services by Merchant, represents a valid obligation for the amount shown on the <br />Transaction Receipt and does not involve the use of ilia Card for any other purpose; <br />4,6 Merchant has title to the Transaction and Transaction Receipt, there am no liens <br />or other encumbrances on it, and Merchant has the authority to convey the Transaction for <br />processing; <br />43 'Fire Transaction is not subject to any dispute, set-off or counterclaim; <br />4.8 'fit- Transaction has not been previously presented for processing unless allowed <br />by the Operating Rules or the Operating Guide; <br />4.9 Each statement on the Transaction Receipt is true, and Merchant has no <br />knowledge of facts that would impair the validity or coilectabllity of the amount of the <br />Transaction; <br />4.10 The person who executes the Merchant Application on behalf of Merchant has the <br />full power and authority to execute the Merchant Application and to enter into this <br />Iclercham Agreement; <br />411 This Merchant Agreement is the legal, valid, and binding obligation of the <br />Merchant enforceable against the Merchant in accordance with its terms; <br />412 Merchant shall submit Transactions only in accordance with the information <br />contained in the Merchant Application and this Merchant Agreement; <br />413 Merchant has die power and authority to authorize the automatic Ponds transfer <br />provided for in this Merchant Agrccmcnl; <br />Page 2 tf7 <br />25C -13 <br />UNIVkIERAGMI 10.1013 <br />