25D - AGMT - FINANCIAL SYSTEM SERVICES

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SERVICES WORK ORDER This Services Work Order ( "Work Order or SWO ") is subject to all terms and conditions of the Master Terms and Conditions between Infer (US), Inc. (formerly Lawson Software, Inc.1 ( "Info/") and City of Santa Ana, a charter city and municipal corporation ( "City ") with an Effective Date of 3/3/2008 (the "Services Agreement "), agreement #A- 2008 -037. All terms of the Services Agreement are incorporated herein by this reference. Capitalized terms not defined in this Work Order are defined in the Services Agreement. In the event of a conflict, the terms of this Work Order control over the terms of the Services Agreement. Effective date of this Work Order: As of last party signing this Work Order Work Order Number: N/A Prepared By: Jim Jensen Approved By: Paul Davis Project Name: Services to be provided 6/1/2014 to 5/31/2015 _ Objective: Provide general Lawson system consulting services as requested by the City. _ Project Scope ............ ............... ....-- --... .._..._ ..- -- --..._ .---........_ ------- ....... ..----- --- Infor will provide ad hoc consulting services as requested by the City during the period beginning June 1, 2014 through May 31, 2015. This may include both functional and technical assistance. I The estimated hours included in this SOW are designed to be utilized by the City on an as requested basis. The specifics of the services to be provided have not been determined, but will be discussed and agreed upon prior to a resource being engaged. _ Project Deliverables None identified. Any deliverables rere uested provided would be mutual) a ry eed upon__ mm Project ASsum_ptiofs_ The City will contact Infor Project Lead assigned to schedule resources as projects are identified. Infor will not provide services hours in excess of those set forth below without a mutually agreed upon and executed change order to increase the level of effort and estimated services hours and fees. _ 1___EUo act Exclusions None identified. — .... – _ Infor Responsibilities � Provide eneral Infor /Lawson s stem consulting assistance as requested b the Cit _ Responsibilities City resources will be engajed to assist on-orojects on an as needed basis. Services Fee Estimates Resource Role Estimated Hours [Hourly] Rate (US$)Estimated Fee US$ ICS Consultant Senior 278 $190.00 $52,820.00 Total* $52,820.00 CURRENCY: US DOLLARS *All amounts are in US Dollars unless otherwise specified Estimated time and costs listed in this Work Order represent an estimate only. Actual project time and cost may vary from the estimates provided. Where a substantial variation from this Work Order is foreseen, both parties must agree in writing to the additional work and amend this Work Order accordingly. All services are provided on a time and materials basis and are billed bi- monthly. Billing and payment are not dependent or conditioned on delivery of deliverables contemplated herein or any other deliverables. Travel and living expenses are not included in the rates or estimated fees stated herein. Reasonable travel and living expenses will be billed for resources who reside further than 50 miles from the City. Travel time to and from the City's site will be billed at $0 per hour. LOCATIONS: Services may be provided at the facilities of Infor or its Contractors, or at the City sites listed below. A minimum of Y2 day (4 hours) will be charged for all work at the City's facilities. Remote services provided via phone, facsimile or remote access to the City's site will be subject to a one -half (1/2) hour minimum. Infer (US), Inc. Son,ices Work Order (US Oct. 2012) Page 1 of 2 25D -16