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Lawson Software Customer Agreemem Master Terms and Condinons <br />or tangible personal property to the extent caused by <br />Lamcn's shows npNotence, Lawson, Laceson group and No <br />Third PW0OB- aggrywle and euraalW a Nablllty for damages <br />to Customer <br />a) for the Products, the Product Warranty or Maintenance, <br />whether In contract or tort, will be limited to actual direct <br />money damages In an amount hot to exceed: (1) <br />theLicense fees paid by Customer to Lawson for the <br />Products subject to the damage clean N Customer notifies <br />Lawson of the claim within are yew after the date of the <br />earliest Order Form for those Products or (2) the most <br />recent annual Maintenance fees paid by Customer to <br />Lawson for the Products subject to the damage claim If <br />Customer ratifies Lawson of the claim more than one year <br />after the data of the earnest Order Form for those Products <br />subject to the damage claim; <br />b) for the Services and Services Warranty, whether In <br />contract or tort, will be limited to actual direct money <br />damages in an amount not to exceed the Services Fees <br />paid by Customer to Lawson for the Services subject to the <br />damage claim during the one yew period prior to Customer <br />notifying Lawson of the claim; and <br />c) for any Limited Offering, whether In contract or tort, will be <br />limited to actual direct money damages In an amount not <br />to exceed any fees paid by Customer to Lawson for that <br />Limited Offering during the one year Period prior to <br />Customer notifying Lawson of the claim. <br />15.3 The limitations of liability In Section 15 apply to Lawson Group <br />In the aggregate and are not additive among each Lawson <br />Group company. <br />15.4 The Parties will each use reasonable efforts to mitigate their <br />damages. <br />15.5 Section 15 describes the agreed allocation of risk. <br />18. Source Code Escrow. Unless an Order Form specifies delivery of <br />source code for a Product, all Products will be provided In object <br />code only to the Specified Customer Identified In an Order From. <br />During the Maintenance Period, the Specified Customer Identified <br />in an Order Form may elect to become a beneficiary under the <br />applicable Escrow Agreement between Lawson Group and its <br />escrow agent for the Lawson Products delivered by Lawson in <br />object code only under that Order Form (excluding Third Party <br />Products) by: (1) signing the applicable acceptance farm provided <br />by Lawson and (2) paying the escrow agent all initial and renewal <br />escrow fees. The License and the Escrow Agreement govern any <br />Product source code provided to Customer under the Escrow <br />Agreement. <br />17. Assignment. <br />17.1 Customer may net assign the License or the Agreement, or transfer <br />any rights or obligations under the Agreement. <br />17.2 If a Lawson Competitor acquires a controlling interest in the capital <br />stock or assets of Customer ar Customers su casso, Lawson may <br />elect to terminate the Agreement upon notice to Customer and <br />shall have no refund obligations to Customer. <br />17.3 Lawson Group may transfer the right to receive payments under <br />the Agreement. <br />17.4 Lawson Group may transfer the Agreement in connection wish a <br />merger, reorganization, sale or transfer of all or substantially all of <br />the assets of Lawson Group or as applicable operating subsidiary <br />or division, <br />17.5 Any assignment or transfer in violation of this Section 171s veld. <br />18. Publicity, <br />18.1 Either Party may (in any presentations, press release, advertising <br />or publicly - disseminated materials) refer to the other Party, to the <br />Products and Services acquired by Customer, or to background <br />Information, Including, for example: Lawson competitors and <br />competing products considered by Customer, net value of the <br />Agreement, and Customer business needs and reasons for <br />selecting Lawson and the Products. <br />18.2 Pricing and non - standard Lawson contract terms will remain <br />confidential under Section 10 above. <br />19. Notices. <br />19.1 All notices required under the Agreement must be in writing and <br />delivered electronically or by other method providing for proof of <br />delivery, fo the afteandon of the PwW* president o managing <br />director, at the address on the applicable Order Form (unless a <br />different recipient or address has been designated by notice to the <br />other Party). <br />Customer Master T &CS - North America <br />Revised 2007 August 14 <br />19.2 Other communications may be delivered by fax, email or other <br />written means. <br />20. General. <br />20.1 All services provided by Lawson will be provided as an Independent <br />contractor, and neither Party will be, or represent Itself to be, the <br />franchiser, franchisee, agent, legal representable or fiduclary of the <br />other Party. <br />20.2 The Agreement may be amended only In writing signed by the <br />Parties, except that Lawson may upon notice to Customer and <br />without Customers signasurs, amanal an Order Form to Correct <br />wrore without Increasing the License fees or Services rates. <br />20.3 The Agreement contains the complete agreement with Customer <br />concerning any products, software, maintenance or eervless <br />provided by any Lawson Group company. The Agreement <br />supersedes all purchase orders, prior agreements, %presentations, <br />statements, requests for proposal, proposals, negotiations, <br />understandings and undertakings concerning any products, <br />software, maintenance, service, Service Deliverable or Limited <br />Offering. <br />20.4 The Agreement will commence into force on the date that Lawson <br />signs the Agreement and will continue In force until the Parties agree <br />otherwise or the Agreement Is terminated in writing In accordance <br />with the provisions of the Agreement. <br />20.5 Sections 1, 7.3, 9, 10, 11, 13, 14, 15, 17, 19, 20, 21 and 22, and the <br />provisions of the Agreement contenting protection of Intellectual <br />Property Rights, will survive any lamination or expiration of the <br />Agreement. <br />21. Governing Law and Dispute Resolution. <br />21.1 The Agreement Is governed by Minnesota law (wkhoul regard to <br />conflicts of laws principles). All of the terms of the Agreement shall <br />be enforceable to the full extent allowed by Minnesota law. If <br />Minnesota law changes in any manner contrary to the express terms <br />of the Agreement, those changes will not govern the Agreement to <br />the extent that those changes can be lawfully waived by contract. <br />21.2 Promptly after the written request of either Party, each of the Parties <br />will appoint a designated representative to meet promptly In person <br />or by telephone to attempt to resolve In good faith any dispute <br />concerting Lawman's Invokes, the Products, Maintenance, Services, <br />a Limited Offering or the Agreement. If the designated <br />representatives do not resolve the dispute, then either Party may <br />request that an officer of Lawson and an officer of Customer meet <br />promptly in person or by telephone to review and attempt to resolve <br />the dispute In good faith. <br />21.3 Unless prohibited by applicable law, Lawson and Customer each <br />walve their right to a Mal by jury for any disputes between the <br />Parties. <br />21.4 No litigation, arbitration or other action relating to the Products, <br />Malrnenence, Services, Limned Offering, Lawson's Invoices or the <br />Agreement may be brought: (a) If the Injured Party has not <br />participated or agreed to participate in the meetings described In <br />Section 21.2 above or (b) I the cause of action has been known by <br />the Injured Party more than 2 years. <br />21.5 Each Party will pay (without reimbursement) its own legal fees and <br />expenses Incurred in any dispute. <br />21.6 The Parties must comply with this Section 21 for any dispute. <br />22. United Stales Government Restricted Rights. If the Products or <br />Service Deliverables am acquired by or for the United States ("U.S.") <br />Government or by a U.S. Government prime contractor or <br />subcontractor (a any bar), then the U.S. GcvommeM's rights in the <br />Products and Service Deliverables will be only as sat forth In the <br />Agreement. This Section 221s in accordance with 48 CFR 2271201 <br />through 227.7202 -4 (for Department of Defense (DOD) acquisitions) <br />and with 48 CFR 2.101 and 12.212 (for non -DOD acquisitions), and <br />other applicable sections of the U.S. Code of Federal Regulations <br />men In effect. <br />25D -8 <br />[End of Lawson Software Customer <br />Agreement Master Terms and Condmonal <br />Paqu e of E <br />