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Administrative Plan -Table of Contents <br />Chapter 2 <br />FAIR HOUSING AND EQUAL OPPORTUNITY <br />PART I: INTRODUCTION .................................................................................................. 2-1 <br />2-I.A. Overview ................................................................................................. 2-2 <br />2-I.B. Nondiscrimination .................................................................................. 2-2 <br />Providing Information to Families and Owners ............................... 2-3 <br />Discrimination Complaints ............................................................... 2-3 <br />PART II: POLICIES RELATED TO PERSONS WITH DISABILITIES ............................. 2-4 <br />2-II.A. Overview ................................................................................................. 2-4 <br />2-II.B. Definition of Reasonable Accommodation ............................................ 2-4 <br />Types of Reasonable Accommodations ............................................ 2-4 <br />2-II.C. Request for an Accommodation ............................................................. 2-5 <br />2-II.D. Verification of Disability ........................................................................ 2-5 <br />2-II.E. Approval/Denial of a Requested Accommodation <br />\[Joint Statement of the Departments of HUD and Justice: <br />Reasonable Accommodations under the Fair Housing Act\]. .................. 2-6 <br />2-II.F. Program Accessibility for Persons with Hearing <br />or Vision Impairments ........................................................................... 2-7 <br />2-II.G. Physical Accessibility ............................................................................. 2-7 <br />2-II.H. Denial or Termination of Assistance ...................................................... 2-8 <br />PART III: IMPROVING ACCESS TO SERVICES FOR PERSONS WITH LIMITED <br />ENGLISH PROFICIENCY (LEP) ......................................................................... 2-9 <br />2-III.A. Overview ................................................................................................. 2-9 <br />2-III.B. Oral Interpretation .................................................................................. 2-9 <br />2-III.C. Written Translation ............................................................................... 2-10 <br />2-III.D. Implementation Plan ............................................................................. 2-10 <br />Exhibit 2-1: Definition of a Person with a Disability Under <br />Federal Civil Rights Laws \[24 CFR Parts 8.3, and 100.201\] ............................... 2-11 <br /> <br />Page 2 <br />04/01/14 <br /> <br />