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V "InVOtlulanf sgiwarc S.fid'vns" 4. Access to Customer Systems and Personnel Timely and successful completion of this proposal requires, and is predicated on, SAPD /OCIAC providing TaskForce Systems with timely and efficient use or access to specific computing resources, communication networks, system administrators, IT personnel, materials, and information. Successful development and deployment of maintenance patches requires TaskForce Systems complete access to the existing SAPD /OCIAC SRA CMS and Investigations systems and databases, and to the computer engineering and maintenance personnel for software installation and configuration, SAPD/ OCLAC point of contact will also need to participate and contribute time to answering questions, reviewing and testing. TaskForce Systems will work closely with the SAPD /OCIAC point of contact to properly plan and communicate the patch delivery schedule. For those tasks requiring access to third party data, the responsibility for securing necessary access, use permission and documentation rests solely with SAPD /OCIAC personnel. Successful implementation of the maintenance patches requires that the customer provide these above mentioned items and services to TaskForce Systems in a timely manner. Failure to provide the services, information, and access enumerated above within a mutually agreed upon schedule may cause delay in a maintenance patch, and SAPD /OCIAC agrees to re- negotiate the contract to alter the deliverables schedule or the costs associated with the affected deliverables as appropriate. SAPD /OCIAC is responsible for compliance with applicable laws as well as for making proper determinations in entering and maintaining data, including without limitation determinations of reasonable suspicion or criminal predicate. TaskForce Systems disclaims all liability for any claims or damages of any nature, including without limitation defamation or discrimination, resulting from SAPD /OCIAC's use or failure to use the SRA CMS and Investigations systems or any component thereof. Buyer shall verify contact information and return a signed copy of this Task Order back to 'FaskF'orce Systems by 1 /l/14. Any reproduction of this Task Order made by reliable means (e.g., photocopy or facsimile) is an original. Agreed and Accepted by: I askForee Systems c/o Ty, `onway Buyer Signature: Signat Name: -ip- w,w.e.i Name Title V,v4ent Title; Date: 2e v Date: j Or TaskForce Systems Contract Administrator Name: Ty Conway Address: 11715 Winter Moon Way, Nevada City, CA 95959 Phone: 530.478.1450 Email ty(i taskt'orcesystems.com Page 2 of 2 2014 SAPD /OCIAC Maintenance Task Order