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NSUfiAWI ON �1G( A-2013-122 <br />WORK MAY PROCED), <br />UNTILINuCFf�X,P,(C�E,SJ <br />_ lcJltf <br />PIT IM71-1102F <br />t' IGAKCCrr4 <br />„y:� OLCOr i,uNFATF:�J <br />c l -roe; rrrc ✓:te riE ,'S+lerYe carr G'ren r�aa cirrre„g d�ati3'e+✓ C?ex,�aJ-�facrs Cfr`¢cn�*rr!!'Yt <br />688b Cen..osla A,.x"anus +.4u ita 361nV'os'. ifi8 891.w5 i7P <br />BIDSONLINETM <br />SUPPORT SERVICES AGREEMENT <br />1 <br />This SERVICE SUPPORT AGREEMENT, which describes the terms and conditions applicable <br />to your use of the PlanetBids Online Support Services, is made and entered as of into the <br />day of August, 2`013, by and between PLANETBIDS, INC., a California corporation, <br />', ('PlanetBids') and,the following customer ("Customer") for the period from September_, <br />2013 to September_, 2016: <br />Customer Name: City of Santa Ana <br />Street Address 20 Civic Center Plaza <br />City, State ZIP Santa Ana, CA 92702 <br />Department: Purchasing <br />Principal Contact: Sandy Perez / Valerie Kellert <br />Title: Buyer / Purchasing Specialist <br />Method of Payment: Net 30 Days <br />THEREFORE, PlanetBids and the Customer agree as follows: <br />1. PlanetBids Services. Upon acceptance of this Agreement, PlanetBlds shall provide the <br />following Support Services to Customer, subject to the terms and conditions of this Agreement. <br />a) "Services" shall include the following: 1) use of the PlanetBids "BidsOnlineTW <br />Vendor and Bid management system (a.k.a. PB SystemTm) for the purpose of vendor <br />registration, posting and tracking Bid Requests and other information on Customer's website or <br />private internet network; 2) up to Four (4) of licensed user access to and use of the <br />BidsOnlineTM system by the Customer Finance/Purchasing Department; 3) the option, at <br />Customer's discretion, to process and distribute Bid Requests to additionally available <br />PlanetBids suppliers within their selected categories at no additional cost and 4) an optional <br />Reverse Auction feature that enables the Customer to solicit bids from Customer and/or <br />PlanetBids registered suppliers selected by Customer in a price only based blind bidding <br />process, which can be activated by giving notice thereof to PlanetBids in writing or by email. <br />b) PlanetBids shall have access and the right to market or otherwise promote its <br />services to any vendor or supplier of Customer that registers with BidsOnlineTm via Customer's <br />website. Planetbids will not sell any Customer data to any third parties without a written consent <br />from Customer. <br />02000-2013 PlanetBids, Inc (818) 992-1771 <br />Confidential & Proprietary, R15914-10 <br />"For Government Review Only. Exempt from Release Under the Freedom of Information ACT ("FOIA") Pursuant to 5 USC 552 (b) (4)" <br />