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EXHIBIT A <br />SCOPE OF SERVICES <br />GENERAL REQUIREMENTS — RIGHT OF WAY SERVICES <br />Consultants under contract with the City of Santa Ana will provide support to City of Santa Ana staff or <br />designee on an as -needed basis. <br />• The Consultant shall perform work to produce a high quality, professional and complete work <br />product. <br />• Consultant must have experience working on State and Federally funded projects. All work <br />shall be performed in conformance with all applicable regulations, policies, procedures and <br />standards. <br />• Any real estate appraiser provided by Consultant must be certified and a Member of the <br />Appraisal Institute. <br />• All acquisition agents and property managers, performing work for the City, must hold a valid <br />California Real Estate License. Salespersons must be registered with California Department of <br />Real Estate (DRE), as working solely under the Consultant's supervising broker of record. <br />• Work may include, but not be limited to, the following: onsite review of the project area; review <br />of existing records; conducting research and performing analysis; information gathering; <br />negotiations; development of strategies. <br />• The Consultant shall carry out the instructions received from the City and shall cooperate with <br />the City and other agencies. <br />• The Consultant has full responsibility for the accuracy and completeness of the work <br />produced. The work will be reviewed by the City for conformity with the requirements of the <br />Agreement. Reviews by the City may NOT include a detailed review for the accuracy of items <br />submitted. The responsibility for accuracy and completeness of such items remains solely <br />that of Consultant. <br />• The Consultant shall be responsible for coordination and supervision of all work performed by <br />its sub -consultants. The Consultant shall review all work performed by its sub -consultants and <br />the responsibility for accuracy and completeness of work performed remains solely that of <br />Consultant. <br />• The Consultant shall have a Quality Control Plan in effect during the entire time work is being <br />performed under this Agreement. The Quality Control Plan shall establish a process whereby <br />work product is independently checked, corrected and back checked. All Project related <br />correspondence and documents shall be maintained and bound in appropriate project files. <br />Electronic files shall conform to City's file naming system. <br />• Consultant shall diligently work on each assignment and complete each task in accordance <br />with the schedule to accommodate the City's needs. <br />• Consultant's work will be subject to inspection by City, County, State and Federal <br />representatives. <br />• Project files, including copies of all correspondence, reports, documents, and electronic files <br />shall be submitted to the City as requested and electronically updated at least monthly. <br />• All work, including reports, analysis, data, and intellectual property developed during the life of <br />