OVERLAND, PACIFIC & CUTLER, INC (2).

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RFP No. 13-075 On -Call Right of Way Specialty Services Specialty Area (A4) Acquisition, Relocation, and Property Management Services Statement of Understanding and Work Plan a. Understanding of the Scope of Work On -Call R/W Contracts are markedly different from "project specific' R/W contracts. OPC has On -Call contracts with many governmental agencies and we have served dozens of local public agencies through On - Call R/W Delivery contracts. These contracts are unique and require a special skill -set from the R/W services provider. Availability. First, the on -call R/W services provider has to "be available" now and in the future for any and all projects requiring support. This takes a large bench of available and properly trained R/W Professionals — no other firm can match OPC's strength in this area. Knowledge. The on -call R/W services provider has to be skilled in all aspects of the R/W process — from title, utilities, Federal and Caltrans processes, design -build guidelines, appraisal, acquisition, relocation, certification, and through to property management. You should note that only OPC has expert in- house/employee staff members in these key R/W roles. Not just for this contract but as the standard operation of our firm. Consistency. Continuing our relationship with the City of Santa Ana and being available to you for the years ahead, (especially in today's trying economic climate), necessitates the selection of a firm that's been around for a while and can assure you of consistency in management. OPC has been here in the Southland for more than 30 years. You will have the consistency you require if you select OPC. Adaptability. The final trait of a successful on -call R/W service provider is the firm's ability to adapt to the constantly -changing world in which you operate. Your objectives change with shifts in funding, priorities, politics, approvals, etc. We've seen it all. Yet in spite of it all, we are able to quickly adapt, re - prioritize, and carry -on to meet the clients' objectives. At OPC, we never lose sight of the fact that your mission is ours. b. Approach to the Scope of Work Early Project Planning and Management The first, and probably the most important element of our Project Management Approach will be to meet with City staff early to determine the project requirements and objectives and establish lines of communication and reporting requirements. With each project CTO, OPC will create a comprehensive Right of Way Plan in compliance with the City's adopted Right of Way Policies and Procedures Manual, a schedule for completing the work and establish a fixed cost amount in compliance with the City of Santa Ana's CTO requirements. The tool OPC uses for this phase is a "Project Development Guide" (PDG). OPC has a PDG for acquisition (and a separate PDG for relocation assistance). The input of the PDG is performed at the onset of a new project and is typically completed by OPC with collaboration among the client and the project engineer. The information derived from the PDG is input into OPC's case management system and allows us to create a formal Right of Way Plan and project schedule. OPC's Right of Way Plan and schedule will list each task and identify the activities that must be completed immediately prior to the start of the next task. OPC's Right of Way Plan will encompass all phases of R/W work as well as other disciplines to ensure the entire right of way program is orchestrated effectively and efficiently, without delay to the construction schedule. The key tracking device in OPC's Right of Way Plan is our right of way acquisition case management system which holds all information about each parcel/interest and will be utilized to generate status reports, offers, deeds, documents, and any requested project Page 13