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Schedule E — Description of Training of Licensee Personnel <br />In order for users and administrators to establish baseline Laserfiche knowledge and skills, <br />Laserfiche has developed online, self -paced Laserfiche Certified Professionals Program (CPP) <br />courses. The successful completion of these courses has contributed to high rates of user <br />adoption and overall project success. Therefore, Laserfiche has provided recommendations for <br />courses by role of project participant. The cost for each CPP course, per user, is $100.00 with the <br />exception of ECM 101 which is offered at no charge. A valid Laserfiche Support Site account is <br />required to register for CPP courses. Licensee may optionally enroll its staff in any of these <br />courses or new ones that Laserfiche makes available. <br />Laserfiche Certified Professionals Program (CPP) Courses Available <br />Laserfiche Specialist <br />Laserfiche Administrator I <br />System Administrators / IT App Analysts Laserfiche Administrator II <br />Repository Architect <br />Troubleshooting <br />ECM 101 <br />Project Managers Laserfiche Specialist <br />Repository Architect <br />Laserfiche Specialist <br />Super Users Capture <br />Capture Workflow <br />Business Process Management <br />End Users ECM 101 <br />Laserfiche Specialist <br />Business Process Management <br />Application Developers Laserfiche Integrator I <br />Capture II <br />Capture Workflow <br />Licensee personnel may also enroll and attend scheduled training sessions at Laserfiche's offices <br />in Long Beach, California, at Laserfiche's published charges. <br />Licensee may also engage Laserfiche Professional Services for custom training per the SOW or <br />Supplemental SOWs. <br />Laserfiche Enterprise Software License and <br />Professional Services Agreement <br />25E -33 <br />Page 31 <br />