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4. Folder and sub - folder names should be accurate <br />5. There should not be any missing pages <br />6. The page sequence should be correct <br />7. Pages should not be skewed by more than 2% <br />8. Page orientation should be correct <br />Accuflex will re -scan and / or re -index Documents that require correction prior to delivery to <br />Licensee. If scan and / or index quality is unacceptable (based on comparison of the original and <br />scanned image and any specific instructions verbal or written by the Licensee) after delivery to <br />Licensee, Accuflex will, at the option of Licensee, re -scan and / or re -index the unacceptable <br />scanned Document(s) at no charge. <br />5. Document Turn - Around <br />Licensee and Accuflex will coordinate batch sizes, so the scanning turn- around time will be <br />around 1 — 3 weeks. Longer turn- around time is acceptable if agreed upon by Licensee. <br />6. Access to Licensee Documents at Accuflex <br />Licensee may need to access Document(s) that are at Accuflex's office for scanning. In such a <br />case, Licensee will make a request to Accuflex by calling or emailing accuflex @laserfiche.com <br />requesting that Accuflex make available the desired Document(s) electronically (e.g.: via email, <br />FTP, or website). If Licensee identifies the request as urgent, Accuflex will make an earnest <br />effort to make available the Document(s) electronically within 4 business hours; otherwise, <br />Accuflex will make available the Document(s) electronically within 1 business day. If the <br />Document request is too large to make it electronically available, the Licensee is able to pick up <br />the physical files from Accuflex's Long Beach location or Accuflex will deliver requested files <br />to Licensee (additional Pickup /Drop Off fees will apply). <br />7. Laserfiche System Version Compatibility <br />The exported scanned images provided by Accuflex to Licensee should be compatible with the <br />version of Licensee's Laserfiche system in which it will be imported. Below is a list of <br />Licensee's current Laserfiche systems versions. <br />• Clerk (used for Fire Records) 9.0.2 <br />• PWA 8.2.1 <br />• PD 8.1.2 <br />Licensee expects to upgrade some of its Laserfiche systems. Licensee will notify Accuflex of <br />Licensee's Laserfiche system versions and folder structure and template changes for which the <br />Accuflex scanning service is being used. <br />Laserfiche Enterprise Software License and <br />Professional Services Agreement <br />25E -43 <br />Page 41 <br />