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a. 19% for accounts placed for standard collection; <br />b. 24% for accounts placed for collection subject to the Franchise <br />Tax Board's Interagency Collection Program (for which <br />Consultant must locate Social Security Numbers); and, <br />c. 35% for accounts requiring legal action. <br />3. Collect any interest accruing from the date of assignment, if allowed by law. <br />4. Obtain prior approval from City before initiating any legal action on an <br />account. <br />5. Advance all legal costs in connection with approved legal action against any <br />debtor. <br />6. Retain from first monies collected on a legal account, its advanced costs. <br />7. Remit to City all monies, less commission, by the 201h day of the month <br />following collection. <br />8. Provide written acknowledgment of account received from City. <br />9. Mail first notice to debtor within 24 hours of receipt of placement. <br />10. Provide City with monthly reports summarizing the activity or all accounts <br />assigned to Consultant, including: <br />a. Total dollar value assigned <br />b. Total dollar value collected <br />c. Percentage collected on total dollar value assigned <br />d. Number of account assigned <br />e. Number of accounts on which payments received <br />f. Number of payments received as a percentage of number of accounts <br />assigned. <br />11. Allow City to cancel an assigned account at any time for a mistake or an error <br />in assignment. <br />12. Allow City to audit an assigned account at any time. <br />13. Maintain a valid Collection License and bonding as required by the State of <br />California, Bureau of Collection and Investigative Services. <br />14. Provide suggestions on methods to improve collection rates on an ongoing <br />basis. <br />B. City Responsibilities: <br />1. Use reasonable care to assign bonafide miscellaneous accounts receivable <br />claims to Consultant. <br />2. Use best efforts to verify any disputed amount. <br />3. Warrant the accounts assigned to Consultant are first placements (no <br />collection agency has attempted to contact the debtor by letter service or <br />otherwise) and understands the commission rates herein are based on this <br />representation. <br />25G -6 <br />