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all Merchant establishments, including in payment for purchases of goods and services and <br />for charitable contributions when property presented for payment by a Cardholder. Subject <br />to this section, a Merchant must create a Transaction Receipt for each ProPal Card <br />Transaction and deliver at least one copy of the Transaction Receipt to the Cardholder. <br />(d) American Express. IF Merchant has chosen to accept American Expressdi Cards in <br />the Merchant Application, Merchant must accept American Express Cards as payment for <br />goods and services (Differ than those goods and services prohibited under Section 7 of the <br />Operating Guide) sold, or (if applicable) for charitable contributions made, at all of its <br />establishments, except as expressly permitted by state statute. Merchant is ,jointly and <br />severally liable for the obligations of Merchant's establishments under the Merchant <br />Agreement. In the event Merchant's American Express annual charge volume exceeds <br />SIp00,000 in a rolling twelve month period or is greater than $100,000 in any three <br />consecutive months, Merchant will be considered a High CV Merchant by American <br />Express and will be required to enter into a direct merchant card acceptance agreement <br />with American Express. Upon any conversion to a direct agreement with American <br />Express, Merchant will be bound by American Express' then current Card Acceptance <br />Agreement and to any pricing and fees sot by American Express. Merchant has the right to <br />opt -out ofaveciol ice of Arrrcrivan Express Cards at any rime without affecting Merehmt's <br />rights to accept other card types. If Merchant elects to receive messages from American <br />Express regarding products, services and resources available to it. as indicated on die <br />Merchant Applicalon, Merchant agrees messages maybe sent by American Express to the <br />phone numbers, fax numbers or email addresses provided by Merchant. If o wireless <br />number is provided, Merchant agrees communications may be seat via SMS or text in <br />addition to automated calls, Merchant may opt out of receiving messages by contacting <br />Processor - <br />3.2 Operating Procedures for Transactions In accepting Cards for the purchase of <br />Merchant's goods and services, Merchant shall comply with the requirements of tilts <br />Merchant Agreement, including but tint limited to the Operating Rides and die Operating <br />Guide, as the some are revised from time to time. <br />3.1 Submission ofvnlid Transactions_ <br />(a) Merchant will submit to Bank a Transaction only if the Transaction is made <br />or approved by the Cardholder who is issued the Card used for the' Transaction. Merchant <br />will not submit directly or indirectly (i) any Transaction drat Merchant knows or should <br />have known to be frnrdulent or not authorized by the Cmdmlder, (ii) ally Transaction that <br />results from a transaction outside ofMerchant's normal course of business, as described on <br />the Merchant Application; m (iii) any Transaction containing the ace unl of a Card issued <br />to Merchant or any account numbers issued to Merchant's business owners, family <br />members and principals for Transactions that do not represent a purchase of goods or <br />services from Merchant or a related audit. <br />(b) If at any time the volume of Iraninctions in the Card - Absent Environment <br />substaarally exceeds the projected annual volume stated on the Application, or if art any <br />inane Bank suspects fraud, money laundering or violations of the Operating Rules, Bank <br />may, in its sole and absolute discretion and in addition to other remedies that the Bank may <br />have: (1) refuse to process the excessive or suspect Transactions; (ii) process the <br />Transactions and retain the funds received from processing until such trine as the excess or <br />suspect Transactions are found to be valid or invalid and processed in accordance with the <br />Operating Rules; fill) suspend processing Card - Absent Environment Transactions andoor <br />terminate the Agreement; or (iv) amend the Agreement to protect the interests of Bank. <br />3.4 Payments to Merchant for Valid Transactions. <br />(a) Batik will provide provisional credit to Merchant Far each valid Transaction <br />which Merchant submits to Bonk by crediting Merchant's Settlement Account, provided <br />Bank has received settlement for the valid Transaction through the Interchange procedures <br />specified by the Card Association applicable to the Card tread for the Transaction (Bank <br />does not provide payment for all Card types for which Authorization services are <br />provided). Barak is not obligated to provide provisional credit to Merchant for Transactions <br />submitted drat are not valid Transactions, and may suspend or discontinue any provisional <br />credit in Merchant Bank's andim Processor's sole and absolute discretion, owning for <br />any reason that would funny termination of this Merchant Agreement . Each provisional <br />credit floor Bank to Merchant will be subject to adjustinent, including revocation, Opal <br />Bank's further review and verification. Provisional credit to Merchant for a I immilactiou <br />disputed by a C'afdholder for any reason is not final. <br />(b) Bank may deduct from any payment to Merchant the amount of any Credit <br />Transaction Receipt processed for Merchant, any Chargeback to Merchant, any amount to <br />be deposited fn the Reserve Account and any Processing Pees and amounts sufficient to <br />reimburse Bank for the amount of any Card Association fuses or charges due from <br />Merchant. Merchant must immediately pay Bank the amount by which a Credit <br />Transaction Receipt processed on any day exceeds valid 'Transactions submitted on that <br />day. Without limiang Bank's remedies, Bank may obtain the ammmt due by deducting it <br />from tine Settlement Account, Reserve Account or other accounts of or funds due <br />Merchant. <br />(e) Merchant acknowledges that all payments and credits provided to Merchant <br />are provisional and subject to suspension, to Chargebacks and to adjustments in accordance <br />with this Merchant Agreement and the Operating Rules mid the Operating Guide. <br />3.5 Retrieval Requests. If Merchant deposits Transactions with Batik through <br />magnetic tape, electronic transmission, or electronic data capture terminal, upon the rogaest <br />of Card Association or Bank, Merchant shall respond to all Retrieval Requests within the <br />time formes specified in die applicable Operating Rules IT Merchant does not respond or <br />responds late to a Retrieval Request, Merehant may be wit out recourse ns Chargebacks For <br />"non receipt of requested item" in most cases, cannot be reversed. <br />3.b Equipnenq Supplies; Misplays. - <br />is) Al Merchant's request, Processor will supply Merchant with point-of sale <br />equipment ("POS Equipment ") that Merchant may need to process and submit <br />'Transactions. Processor will use good faith efforts to program the POS Equipment to <br />operate at the Merchant Outlets in compliance with the Operating Rules; however, <br />Processor makes no representations or warranties that Processor's programming of the POS <br />Equipment furnished by Processor will operate in compliance whit the Operating Rule_ If <br />Processor supplies Merchant with POS Equipment or other equipment, then Merchant must <br />return such equipment upon termination of this Agreement. It is understood by the parties <br />that if Processor has not provided free use equipment, sections 3 6(a) -(d) do not apply. <br />(b) Merchant acknowledges and understands that POS equipment may be <br />supplied to Merchant that is the property of the Processor and is being provided to the <br />Merchant for free use subject to the following conditions and requirements_ <br />(1) Merchant shall be liable for a $495 fee for mmocmm of Processor <br />supplied POS Equipment if the Merchant tcro iustes or ceases processing under the terns <br />of this Agreement before the expiration of the initial or renewal term of this Merchant <br />Agreement and fails to return the POS Equipment within ten days of terns mation or of <br />ceasing processing. <br />(ii) Merchant will be liable for any damages to the POS Equipment from <br />the misuse or negligent use of the POS Equipment; <br />(iii) Merchant will be liable for any reasonable monthly fee us determined <br />by Processor for paper or other supplies provided by Processor for use with the pOS <br />Equipment; <br />(let Processor_ at its absolute and sole discretion, may allow for one <br />terminal exchange at no charge, but may charge additional fees for subsequent exchanges, <br />and. <br />(v) The POS Equipment that is the property of Processor is provided <br />"AS4S" and that Processor makes no warranty as to this POS Equipment's tinaess for any <br />Inflator purpose (or any ether Warranty) and disclaims any liability resulting from the <br />POS Equipment or Merchants use of the POS Equipment. <br />(e) All Processor and third party POS Equipment and services provided or <br />procured by Processor under this Merchant Agreement are provided AS4S,' but <br />Processor will, it Merchant's expense, use reasonable commercial efforts to assist <br />Merchant in enforcing any warranty offered by the third party supplier of such POS <br />Equipment or services. <br />(d) Merchant acknowledges that Processor or a third party is supplying the POS <br />Equipment and that the Merchant Bank shall have no responsibility or liability for the POS <br />Equipment supplied to Merchant. <br />(e) Merchant will use only the forms for Transactions and electronic processing <br />formats provided or approved in advance by Batik. Bank may change fire forms Grim time <br />to time, and, upon notification, Merchant will comply with any changes. Merchant will use <br />'transaction forms or materials provided by Bank only far Tansac chin which Merchant <br />submits to Bank. <br />(t) Merchant may not it) indicate or imply that the Card Associations or Bank <br />endorses any Merchant goods or services, (ii) refer to a Card Association or Bank in stating <br />eligibility for Merchant's products, services or membership, or (iii) use any marks, symbols <br />or logos owned by any Card Association or Bank for any purpose other than those <br />permitted in the Operating Rules or the Operating Guide. <br />4. MERCRAN7 "S WARRANTIES. Upon signing the Merchant Application, and each <br />time Merchant submits a I c nsuctioa, Merchant represents and wananls [flat. <br />4.1 Merchant has abided by this Merchant Agreement, and all applicable laws and <br />Operating Rules; <br />42 Each statement made on the Merchant Application was true as of the date <br />Merchant signed the Merchant Application agreeing to be bound by this Merchant <br />Agreement: <br />43 There have been no materially adverse changes in information provided in the <br />Merchant Application or in Merchant's financial condition, or management, <br />44 Merchant does not do business under u trade none or style not previously <br />disclosed in writing, and there has been no change in the nature of Merchant's business or <br />the product titles that Merchant sells not previously disclosed; <br />4.5 The Transaction is genuine and arises from a bona fide safe of merchandise or <br />services by Merchant, represents a valid obligation for the amount shown on the <br />Tnmsection Receipt and does not involve the use of the Card for any other purpose; <br />46 Merchant has title to the Trasacdon and Transaction Receipt, there are no liens <br />or other encumbrances on it, and Merchant has the authority to convey the Transaction for <br />processing; <br />4.7 The Transaction is not subject to any dispute, set -off or counterclaim; <br />4.8 Tire Transaction has not been previously presented for processing unless allowed <br />by the Operating Rules or the Operating Guide; <br />49 Each statement on the Transaction Receipt is true, and Merchant has no <br />knowledge of facts that would impair lire validity or collectability of the amount of the <br />Transaction; <br />4.10 The person who executes the Merchant Application on behalf of Merchant has the <br />full power and authority to execute the Merchant Application and to enter into this <br />Merchant Agreement, <br />4.11 This Merchant Agreement is the legal, valid, and binding obligation of the <br />Merchant enforceable against the Merchant in accordance with its temps; <br />4.12 Merchant shall submit Transactions only in accordance with the information <br />contained in the Merchant Application and this Merchant Agreement, <br />4.13 Merchant has the power and authority to authorize the automatic funds transfer <br />provided For in this Merchant Agreement: <br />Page 2 of 7 <br />UNIVMERAGM1TT v10.1013 <br />