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Laserfiche believes that LSAP is an essential component of Licensee's system, and that <br />LSAP offers real value to Licensee. Consequently, Laserfiche urges Licensee to renew its LSAP <br />annually. <br />Laserfiche will provide Licensee LSAP billing information for each upcoming renewal <br />period at least 30 days in advance of the LSAP expiration date for that year. Laserfiche will not <br />increase its LSAP fees during the first three (3) LSAP terms. Thereafter, Laserfiche shall not <br />increase its LSAP fees by more than the rate of the United States Consumer Price Index (CPI) as <br />published by the United States Department of Labor, Bureau of Labor Statistics <br />(littD://www.bls.goy/cpi), over its previous year's fees. Licensee will have the option to renew or <br />cancel the LSAP effective as of each annual renewal date. <br />You may transfer your Laserfiche Software Assurance Plan. You are entitled to transfer <br />your LSAP to someone who purchases the computer hardware on which your entire Laserfiche <br />Software is installed, provided that you strictly comply with all the conditions of this paragraph. <br />To do so, you must notify us, in writing, of the name, address and telephone number of the <br />proposed transferee. We will give you further information regarding how to give notice of <br />transfer if you later seek to do so. In case of transfer of the LSAP, your transferee will be subject <br />to all of the terms and conditions of this Agreement. However, please note that, if your <br />transferee is outside of our service coverage, Laserfiche may charge a fee to provide if remote <br />service responses are not available. If there is no authorized Laserfiche technician in the <br />immediate vicinity of your transferee's place of business, Laserfiche may, in its sole and absolute <br />discretion, refuse to authorize the transfer. No transfer will be valid unless approved by <br />Laserfiche in writing. <br />LIMITED WARRANTY; DISCLAIMER. THIS AGREEMENT IS THE COMPLETE <br />AND EXCLUSIVE STATEMENT OF THE OBLIGATIONS OF LASERFICHE UNDER <br />THE LASERFICHE SOFTWARE ASSURANCE PLAN, AND SUPERSEDES ALL <br />OTHER REPRESENTATIONS, WARRANTIES, GUARANTIES AND PROMISES <br />RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT. LASERFICHE <br />DOES NOT WARRANT THE ERROR -FREE OPERATION OF LASERFICHE <br />SOFTWARE. EXCEPT AS EXPRESSLY STATED ABOVE, LASERFICHE <br />DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE <br />IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A <br />PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE AND SERVICES. <br />LIMITATION OF LIABILITY AND DAMAGES. THE LIABILITY OF LASERFICHE <br />AND ITS EMPLOYEES, AGENTS, CONSULTANTS, CONTRACTORS, SUPPLIERS <br />AND RESELLERS (COLLECTIVELY, "REPRESENTATIVES") FOR ANY DAMAGES <br />OR INJURIES SUFFERED BY YOU, WHETHER BASED ON A BREACH OF <br />CONTRACT, BREACH OF WARRANTY, CLAIM OF NEGLIGENCE, <br />MISREPRESENTATION OR OTHER TORT, OR ON ANY OTHER LEGAL OR <br />Laserfiche Enterprise Software License and <br />Professional Services Agreement Page 36 <br />