G4S SECURE SOLUTIONS (USA) INC. - 2ND AMEND -2014

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CITY HALL City Hall and the Ross Annex are located at 20 Civic Center Plaza and open Monday thru Thursday and every other Friday, 8am to 5pm. City Hall is located within the Civic Center Complex that includes City, County, State and Federal offices. The City Departments housed at City Hall include City Manager's Office, Cleric of the Council, City Attorney's Office, Community Development Agency, Personnel, Public Works Agency, Planning and Building Agency and Finance Department. City Hall provides residents and the public with various services ranging, but not limited to, customer service for water service accounts, obtaining Building and Public Work permits and plan checks. 11. SCOPE The City's goal is to provide deterrence against crimes of vandalism, theft and bodily injury at City Hall and Ross Annex. III. RESPONSIBILITY OF CONTRACTOR The Contractor will provide Custom Protection Officer services approximately 80 hours per week at City Hall Monday through Friday. In addition, provide two guards for the duration of the scheduled Council Meetings. The Contractor shall perform the following: • Perform roving patrols of interior and exterior building areas. • Complete incident and daily operating reports. • Respond as necessary to support other life safety duties as identified in post orders and standard operating procedures. • Direct patrons to areas within the Civic Center. • Report building maintenance and safety concerns as necessary. • Mitigate various issues that arise in and around City Hall based on Civic Center activity. Custom Protection Officers present at City Couricil Meetings: One security guard patrols the Council Chambers perimeter and the second security guard patrols the parking structure (Building #19) in front of City Hall to provide a safer passage to and from Council Chambers to Building #19. The Contractor shall provide all management, supervision, and overhead for all contractor's employees and shall be solely responsible for instituting and invoking disciplinary action of employees not in compliance with Contractor's rules and regulations, as well as any other policy established by the contracting parties. The Contractor shall develop a comprehensive set of Post Orders documenting both general. procedures as well as site - specific responsibilities. Post Orders shall be prepared prior to the commencement of the contract and must be reviewed and approved by the City with fifteen (15) days from commencement of contractor's services. Page 12 of 14