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BELL BLDG. MAINTENANCE CONTACT PERSON AND PHONE NUMBER <br />1, All BBMC staff will report any problem they observe, i.e. damage, breakage, plumbing problem, etc. immediately to their <br />supervisor. the supervisor will in turn leave notice for Maintenance Manager and /or designated individual of these problems. <br />2. We provide a 24 hour switchboard and supervisory service. This, plus the regular and systematic inspection by our <br />supervisors, assure that the work will be skillfully and properly completed at all times. All of our supervisory personnel and <br />custodial staff are in continuous contact with by way of our electronic radio system and Mobile phones, this system enables <br />BBMC to respond immediately to any circumstance which may arise requiring our assistance. <br />8:00 A.M. TO 5:00 P.M. <br />5:00 P.M. TO 2:00 A.M. <br />2:00 A.M. TO 8:00 A.M. <br />INITIAL <br />CONTRACT ADMINISTRATOR <br />ON -SITE SUPERVISOR <br />CONTRACT ADMINISTRATOR <br />CONTACT <br />BRUCE HWANG <br />MARCO ARMARO <br />BRUCE HWANG <br />213 494-1003 <br />213 822.8476 <br />213 494-1003 <br />2 CONTACT <br />ON -SITE SUPERVISOR <br />CONTRACT ADMINISTRATOR <br />ON -SITE SUPERVISOR <br />MARCO ARMARO <br />BRUCE HWANG <br />MARCO ARMARO <br />213 822.8476 <br />213 494-1003 <br />213 822-8476 <br />Vo CONTACT <br />CONTRACT ADMINISTRATOR <br />CONTRACT ADMINISTRATOR <br />CONTRACT ADMINISTRATOR <br />CHRISTINE DAMAHAN <br />BRUCE HWANG <br />BRUCE HWANG <br />213 385.7090 <br />213 494-1003 <br />213 494-1003 <br />BELL BUILDING MAINTENANCE <br />PHONE NUMBER <br />FAX NUMBER <br />E-MAIL <br />MAIN OFFICE <br />818 385-7090 <br />818 385-7030 <br />brute bellbmc.com <br />Blackberry <br />bmswl2gayahoocom <br />CUSTOMER SERVICE <br />800-953-5144 <br />Christine D <br />818 385-0693 <br />818 385-7030 <br />christined bellbmc.com <br />Annie Jeon <br />213 700-9295 <br />annie@bellbmc.com <br />EMERGENCY SERVICE <br />In the event an emergency at your location should occur ( Flood, Fire, Property Damage, etc. ) requiring clean-up <br />or other tasks, Bell Building Maintenance has personnel available 24-Hours a day, 7 days a week, at your <br />direction, for a specified rate per man-hour. <br />After Business hour and on weekends, you can call and contact right personnel at following numbers. <br />Telephone Number <br />24 hours Switch Board <br />(818) 385-0790 <br />Response all calls with in <br />10 Minutes <br />Bruce Hwang <br />213 220-1393 <br />213 494-1003 <br />Jorge Car io <br />323 821-0230 <br />(626) 523-1704 <br />RESPONSE TIME <br />Response time for work requirements is dependent upon work priority and shall be in accordance with <br />following standards. <br />URGENT WORK <br />Normal Working Hours : Bell Building Maintenance personnel to take action at the urgent, emergency <br />work site with in Thirty (30) minutes following notification by customers . <br />After Working Hours: With in One ( 1 ) hour. <br />10 <br />EXHIBIT A <br />