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N-2014-096 <br />AffuddOng Services <br />TRANE SCHEDULED SERVICE AGREEMENT <br />Thank you for choosing Trane Building Services as your HVAC support partner. We are committed to working <br />with you to help you ensure your building serves the needs of your organization. The details of that commitment <br />are in the following pages. <br />A Trane Scheduled Service Agreement will provide planned maintenance for your HVAC systems. The <br />agreement assures that factory recommended services are executed on scheduled intervals. <br />Beyond the benefits of a typical service plan, a Trane Scheduled Service Agreement can deliver enhanced <br />value through an optional Performance Package. Trane is continuously collecting data from your HVAC system <br />that can be streamed into a report to provide insight into the overall performance of your building. Based on a <br />professional analysis of the report's findings, we can demonstrate opportunities for improvement, and <br />recommend actions to help you achieve performance objectives for energy usage, operational efficiency, <br />environmental impact, air quality and more. <br />Additionally, as a Trane customer you can count on: <br />2 Priority Response — as a Trane Service Agreement customer you will <br />have service priority, above time and materials customers. <br />Q Advanced Diagnostics — Trane proprietary applications and <br />technologies equip technicians to analyze system performance and make <br />actionable service recommendations. <br />Q Trane OEM Service Delivery — ensures the right services are completely <br />and consistently performed to keep your equipment running efficiently and <br />reliably. <br />0 Dedicated Trane Service Team — a local service team consisting of a <br />Service Coordinator, one or more Service Technicians and an Account <br />Manager, all of whom will be familiar with your service requirements, your <br />HVAC equipment and your facility. <br />WE VALUE THE CONFIDENCE YOU HAVE PLACED IN TRANE AND LOOK FORWARD TO WORKING WITH YOU. <br />WEmareerninrNGSWORKOETMRaeusE.'° <br />