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G. Assignment of Representatives ........................................................................................................... <br />.............................12 <br />H. Retirement Planning Education, Distribution Counseling .................................................................... <br />.............................12 <br />V. Miscellaneous Provisions ............................................................................................................................. <br />.............................12 <br />A. Confidentiality of Data and Privacy Notice .......................................................................................... <br />.............................12 <br />B. Business Continuity Plans Notice ........................................................................................................ <br />.............................13 <br />C. Affiliates ............................................................................................................................................... <br />.............................13 <br />D. Exclusivity ............................................................................................................................................ <br />.............................13 <br />E. Responsibilities at Termination .......................................................................................................... <br />.............................13 <br />F. Error Correction.... ..................................... .......................................... ................................................ <br />.................... 13 <br />G. Record Retention Policy ..................................................................................................................... <br />.............................14 <br />VI. Plan Sponsor Responsiblllties ..................................................................................................................... <br />.............................14 <br />VII. Warranty, Indemnification and Limitation of Liability ................................................................................... <br />.............................14 <br />VIII. Notifications ................................................................................................................................................ <br />.............................15 <br />IX. Agreement Term and Termination ................................................................................................................ <br />.............................15 <br />X. Recordkeeping, Communication and Other Fees ......................................................................................... <br />.............................15 <br />A. Recordkeeping and Communication Fees .......................................................................................... <br />.............................15 <br />B. Loan Fees ........................................................................................................................................... <br />.............................16 <br />C. Authorized Investment Option Administration Fees .......................................................................... <br />.............................16 <br />D. Bank Credit Disclosure ........................................................................................................................ <br />.............................16 <br />E. Plan -Level Disclosure Services ........................................................................................................... <br />.............................16 <br />F. Miscellaneous Fee Provisions.. ............................... ........................................... ................ ......................................... <br />- 16 <br />XI. Modification and Consent ............................................................................................................................. <br />.............................17 <br />XILDispute Resolution ..................................................................................................................................... <br />.............................17 <br />All. Entire Agreement ........................................................................................................................................ <br />.............................17 <br />XIV. Governing Law ........................................................................................................................................... <br />.............................17 <br />XV. Severablllty ................................................................................................................................................. <br />.............................17 <br />XVI. Authorized Persons .................................................................................................................................... <br />.............................18 <br />XVILLegal Advice ............................................................................................................................................. <br />.............................18 <br />XVIII. Force Majoure ......................................................................................................................................... <br />.............................18 <br />XIX. Signatures ................................................................................................................................................ <br />.............................18 <br />Procedures for Complying with Fund Company Market Timing and Excessive Trading Policies <br />.......... .............................19 <br />BusinessContinuity Plans ............................................................................................................................ <br />.............................20 <br />PrivacyNotice Exhibit .................................................................................................................................... <br />.............................21 <br />City of Santa Ana Services Agreement 4 -16 -14 (one -year term) <br />25J -9 <br />Page 3 <br />