TETRA TECH, INC. 6 - 2014 - Laserfiche WebLink

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Risk Management Approach Our risk management approach predicts problems which may negatively impact the project and determines course of action to mitigate the risk should it occur. Our approach embodies a continuous process of identifying, assessing, mitigating, monitoring, managing, and controlling risk in accordance with our corporate risk management policy and best commercial practices. We have refined this approach over a 46 year history, on a variety of private, state /federal governmental and municipal contracts. Resource Management Tetra Tech employs project management tools that project required labor allocation per project, to the task level, with a three month forecast. When compared to the expected peak work load, Tetra Tech has more than enough staff capacity to bring on additional resources to meet all of our deadlines. The team members who have been included in this project team were not only selected based on their qualifications that fit with the requirements of the project, but because they are available to commit their time to this project. A tool that Tetra Tech employs to manage available human resources is keeping an updated long term view of key deliverable dates within Microsoft Project or Primavera P6. This allows us to ensure that the intensive last minute subconsultant coordination, reprographics and shipment of deliverables do not conflict with other commitments. In the event that one or more deadlines coincide, this forward planning allows the team to prepare for surges. Quality Assurance /Quality Control Our team clearly understands the importance of this project and the importance of ensuring that the City receives the highest quality product. Quality management is an integral part of our project management work plan. Tetra Tech has developed an office environment and philosophy which encourages, and requires, a very high level of quality in which our clients have come to expect from Tetra Tech. Our quality assurance program includes that a detailed QA /QC Plan will be prepared and submitted for review by the City. This plan establishes lines of communications and procedures for ensuring quality during all phases of the project. The plan is flexible and can be modified to respond to your specific requirements, as our best efforts are fruitless unless they meet your criteria. In keeping with our open communications policy, all of our Quality Control documents will be made available to the City throughout the project. We believe that it is in our best interest to have our clients fully informed and up to date on our quality control process. Design reviews, field inspections and material testing can be provided to the City in either hard copy or electronically. We recognize that implementation of a QA /QC Plan will be an important element in how the City assesses the success of this project. The QA /QC Plan will be incorporated into the PWP. QC review forms will be used to document that internal reviews have been conducted. All comments will be identified with the reviewer's name. When comments are resolved to the satisfaction of the reviewers, the reviewers and our Project Manager will sign off on the review forms. These forms will be submitted with deliverables as evidence that QC reviews have been performed in accordance with our QA /QC Plan. The QA /QC Plan will ensure technical adequacy and QC of work, along with design parameters are translated into planning and design documents. QA /QC will be directed by Mr. Tom Epperson, P.E. and led by Mr. Steve Tedesco, P.E., who has over 30 years of experience. Formal QA /QC reviews are scheduled around project submissions. The review will be completed well ahead of the submission date to allow time to correct potential errors and omissions, complete subconsultant coordination, etc. In every QA /QC review, a checklist form developed by Tetra Tech for the project is utilized for the review. The reviewer completes the checklist by adding text and makes any additional comments in red on the document. The Project Manager and the QA /QC Manager review the comments for fatal flaws. If none are found, the Project Manager oversees the implementation of the comments by closing each comment on the form with a response and by addressing the changes on the plans by high - lighting the revision. M. \Markoting \Proposals \W RS \FY2014\ WI042_SA-onCdSngrg -19- TETRA TECH