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a Case Manager to identify core issues that led to homelessness, create individualized care plans, and set <br />achievable goals. Thomas House places special emphasis on helping our young residents succeed in school and <br />build self- esteem through our Children's Program. We also subsidize the cost of childcare for parents who are <br />working or seeking employment. At our Workforce Development Center, residents address barriers to <br />employment, including lack of job skills, education, or work history. Beyond this support, Thomas House also <br />provides counseling, life skills development, and resource assistance to help remove common barriers to <br />attaining self- sufficiency. Once a family is able to sustain itself, Thomas House helps them obtain permanent <br />housing by providing guidance and financial assistance with the first month's rent or security deposit. All <br />former residents can continue to receive Thomas House services, decreasing the likelihood of their returning <br />to homelessness. As a result of their participation in our program, we expect the following outcomes for our <br />families: <br />• 90% of adults will attain an increased level of employment. <br />• 90% of families will obtain permanent housing. <br />• 80% of families will remain self- sufficient, as evidenced by staying in permanent housing for one <br />year after graduation from Thomas House. <br />• 90% of families will save the equivalent of 2 months' rent /mortgage within 24 months. <br />Program Impact <br />The goal of Thomas House is to help families work toward self- sufficiency and prevent their return to <br />homelessness, and we maintain a commitment to excellence across our service lines. Our core programs have <br />surpassed expectations for government- sponsored housing programs in helping residents achieve these goals. <br />Last year, 81% of adult residents attained full -time employment, and 89% obtained permanent housing! These <br />remarkable results ranked us as the most successful transitional shelter in Orange County in HUD's latest <br />Annual Performance Report. As the only shelter in Garden Grove, Thomas House has an established presence <br />in the city, and relationships with city departments and other community organizations. We increase our <br />impact by working with many local partners, including Orange County shelters, Garden Grove stakeholders, <br />and nonprofit service providers. <br />We know that the services we provide have a tremendous impact on the lives of families in need. One such <br />example is that of Lily, who came to Thomas House over 20 years ago. At age 22, Lily was struggling to <br />overcome substance abuse and give her four - year -old son a chance for success. When she first heard about <br />Thomas House, she knew our program would give her the tools she needed to become truly independent. <br />Today, Lily is in her mid - forties, working towards her life -long dream of earning a Master's degree in Forensic <br />Psychology, and she still credits Thomas House with giving her a solid foundation to rebuild her life. She <br />recently contacted us inquiring about our internship program, through which she can fulfill a class <br />requirement, reconnect with Thomas House, and help those experiencing the same challenges that she <br />overcame herself. The entire Thomas House team is thrilled to be able to help Lily with her career goals once <br />again! <br />