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I Oki 94 1131lya <br />SCOPE OF SERVICS BY LOCATION <br />CITY HALL <br />City Hall and the Ross Annex are located at 20 Civic Center Plaza and open Monday thru <br />Thursday and every other Friday, 8am to 5pm. City Hall is located within the Civic Center <br />Complex that includes City, County, State and Federal offices. The City Departments housed at <br />City Hall include City Manager's Office, Clerk of the Council, City Attorney's Office, <br />Community Development Agency, Personnel, Public Works Agency, Planning and Building <br />Agency and Finance Department. City Hall provides residents and the public with various <br />services ranging, but not limited to Cashier, Business License, Dog License, Planning counter, <br />Public Works counter, Building Plan Check, Community Preservation, Housing Administration, <br />Police/Fire Plan Check, Purchasing, Risk Management, Economic Development etc. <br />I. SCOPE <br />The City's goal is to provide deterrence against crimes of vandalism, theft and bodily injury at <br />City Hall and Ross Annex, <br />IL RESPONSIBILITY OF CONTRACTOR <br />The Contractor will provide Custom Protection Officer services approximately 108 hours per <br />week at City Hall Monday through Friday. The City reserves the right to adjust the guards <br />assignment /hours as needed to better serve internal and external customers. In addition, provide <br />two guards for the duration of the scheduled Council Meetings, The Contractor shall perform <br />set-vices including, but not limited to, the following: <br />• Perform roving patrols of Interior and exterior building areas. <br />• Complete incident and daily operating reports. <br />• Respond as necessary to support other life safety duties as identified in post orders and <br />standard operating procedures. <br />• Direct patrons to areas within the Civic Center. <br />• Mitigate various issues that arise in and around City Hall based on Civic Center activity. <br />• As needed, escort staff or visitors to parking locations. <br />• Report building maintenance and safety concerns as necessary. <br />• Four times a day —Inspect public access restrooms to maintain cleanliness and advise <br />building maintenance of needed corrections <br />• Daily— Check and operate City Hall ADA wheelchair lift and document <br />• Daily — Verify and report building interior lighting deficiencies <br />• Daily Evening — Secure dumpsters at loading dock at the end of the day <br />• Daily Evening -- Verify all exterior doors are locked after normal business hours <br />• Daily Evening— Verify and report building exterior lighting deficiencies <br />• Weekly — Check water pressure of all City Hall /Ross Annex drinking fountains <br />Page I of 3 <br />