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pay all reasonable expenses associated with on -site visits including, but not limited to, travel to and from the site, lodg- ing, meats, etc. Client acknowledges that training services for more than 12 Client trainees require Client to pay for 1 additional Yard! trainer for each 12 Client trainees in excess of 12. Client agrees that Client must pay for any implementa- tion /training services cancelled less than S business days prior to their scheduled date. d. Data Conversion. Yardl will bill Client for electronic data conversion services, if initially ordered, at the rate stated In Schedule A. Client acknowledges that data prepa- ration and post conversion data clean -up Is inherent in any data conversion, and such additional efforts associated with a Client data conversion — If performed by Yardl - will be debited against Client's application support service allot- ment. Absent an agreement to the contrary, Client shall oth- erwise be solely responsible for data conversion, data prepa- ration, data entry and data verification, and any post - conversion clean -up. Additional Yardl data conversion ser- vices (i.e., in addition to any initial data conversion services set forth in Schedule A) are subject to the parties' mutual agreement on: (1) the schedule for performance of the addi- tional services, and (11) Yardi's Fees for the additional servic- es. a. Testing. Client shall have 90 days commencing upon the Effective Date (the "Testing Period ") to test the Licensed Programs. At any time during the Testing Period, Client may elect to cease Use of the Licensed Programs and cancel this Agreement, in which event Yardl will refund to Client all amounts paid by Client to Yardi pursuant to this Agreement less reasonable amounts (determined by refer - opce to the Fees /rates indicated in Schedule A) for initial set- up, Implementation, training and support of the Licensed Programs provided prior to Client's notice of cancellation pursuant to this section 5(e) (Testing). 6. Users and Passwords. a. Designated Users. Client agrees that its exercise of the license granted by this Agreement shall only be through Its Designated Users. Client agrees that it may assign Pass- words to a fixed maximum number of Designated Users, and may have only a fixed maximum number of Units (as Wenh- fied in Schedule A). The maximum number of Designated Users is the total aggregate number of Dbsignated Users licensed to access the Site and Use the Licensed Programs. The maximum number of Units Is the maximum number of Units that Client's Designated Users may manage and ac- count for in connection with Client's Use of the Licensed Programs. The agreed maximum Designated User and Unit numbers are set forth In Schedule A. b. Designated User Changes. Yard! agrees that Client may replace Designated Users as Client sees fit and at no additional cost provided: (i) there Is no net increase In Client's maximum number of Designated Users, and (1€) each Designated User has a unique Password. A Citdx Designat- ed User change is subject to a one -time fee as specified in Schedule A. c. Additional Designated Users. Subject to: (1) at least 5 business days prior written notice from Client, (ii) Client's execution of an amendment to this Agreement, and (!I!) sub- ject to payment of additional F Yardi will increase lks_ Yar Date of Prepar Client's licensed maximum number of Designated Users. d. Password Assignment. Chants application support POO will be a Designated User, will designate the other Designated Users, and will provide each other Designated Users with a Password. Each Password shall be personal and unique to the applicable Designated User, and may not be used by anyone other than such Designated User. Each Password may only be used from 1 computer at any given time. Client shall be responsible for maintaining Designated User Password security. e. Client Obligations with Respect to Designated Users. Client shall Inform each Designated User of this Agreement's license terms and restrictions and shall enforce such restrictions. Client agrees to notify Yard! if Client be- comes aware of any failure of a Designated User to adhere to the license terms and restrictions in this Agreement. Client acknowledges that each time a Designated User accesses the Site to Use the Licensed Programs the Designated User will be presented with a splash screen welcoming the Desig- nated User -and requesting that the Designated User enter his/her unique Password. 7. Application Su000rt $, Unarades. a. Application Support Service. Yard€ will provide application support and upgrades for the Licensed Programs as set forth In this section 7 (Application Support & Up- grades), b. Client Contacts. Client agrees to appoint an applica- tion support POC. Client may change the application support POO upon advance written notice to Yardi. Yard[ shall have no obligation to contact, or communicate with, anyone ra- garding application support and maintenance issues except Client's application support POO. Client acknowledges that It Is Client's responsibility to keep Client's application support POO current, and to notify Yard€ of any changes. c. Yardi Contacts. During Initial Implementation, Yardl shall appoint an account manager to Client's account After initial implementation, Yardi wilt either assign Client to an account manager or an application support team. Yardl may change the identity of individual account managers from time to time upon notice to client. Client's application support records relating to Client will be available to Yardl's entire application support team at all times. d. Application Support Services. Yardi shall provide application support for the Licensed Programs through its account managers and technical staff to Client's application support POO. Application support does not include on -site Installation, implementation, training, or testing of the Li- censed Programs, nor does it Include data conversion. Those services, If initially ordered, are specified in Schedule A. Yardl's application support service team will use commer- cially reasonable efforts to address and solve Client's Issues but cannot guarantee satisfaction In every case, e. Total Hours Included. Client's application support allotment is specified In Schedule A. This Agreement's an- nual periods shall begin on the Initiation Date (and each Initiation Date anniversary) and end on each Anniversary Date, and will not include unused application support time from prior annual periods, If Client needs additional applica- di Clio Can ential ation: July 23, 2009 nt 7:22 AM