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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />NOVEMBER 18, 2014 <br />TITLE: <br />AGREEMENT WITH THIRDWAVE <br />CORPORATION FOR AN INFORMATION <br />TECHNOLOGY ASSESSMENT <br />(STRATEGIC PLAN NO. 6, 11; 7, 5) <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on 1$' Reading <br />❑ Ordinance on 2 n Reading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the City Manager and Clerk of the Council to execute an agreement with ThirdWave <br />Corporation for an information technology assessment based on the terms set forth in the <br />attached draft agreement for the amount of $155,829, plus a 10% contingency, subject to non - <br />substantive changes approved by the City Manager and City Attorney. <br />DISCUSSION <br />The City of Santa Ana Mayor and City Council adopted a Five -Year Strategic Plan on March 18, <br />2014, establishing goals, objectives and strategies for Santa Ana's future. The Five -Year <br />Strategic Plan has seven guiding principles which provide the basis for how the organization will <br />work to achieve its mission and vision. Given the City's new focus and direction, IT and <br />communications have come to the forefront and identified as a means by which to deliver on the <br />goals and objectives as stated in the Five -Year Strategic Plan. <br />There are various technology trends that the City will contend with as the next generation of <br />innovative tools emerge. The City is committed to the use of IT investments and implementing <br />new technology to ensure efficient and effective delivery of City services. As such, the City in a <br />collaborative effort with various department stakeholders has developed a draft IT Strategic Plan <br />(ITSP) approved by the City's Executive Management Team. The ITSP sets forth the vision, <br />goals and initiatives to provide innovative and sustainable technology solutions to deliver quality <br />services. In addition, the ITSP incorporates guiding principles to ensure a strategic vision is <br />maintained. These guiding principles are: Innovative, Customer Centric, Effective, Fiscally <br />Responsible, Quality, Collaborative, and Efficient. <br />25G -1 <br />