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0 Information Technology Assessment <br />City of Santa Ana October 30, 2014 BAFO V2 <br />2. To maximize project resources, two (2) workshops will be held per day <br />on consecutive days until all working session have been completed. <br />3. The City Project Manager will start scheduling working sessions <br />immediately upon execution of a contract, per the published MS <br />Project Schedule. Delays in the City's ability to make staff available for <br />the workshops will affect / delay the Project Schedule. <br />4. Workshop participants will be highly knowledgeable and experienced <br />in the business processes being modeled. There should be sufficient <br />participants in the workshops to represent the cross section of staff for <br />the entire business process being modeled. <br />5. Workshops rooms will be large enough to comfortably hold the number <br />of participants. <br />6. Workshops rooms with have plenty of wall space to post large flip chart <br />paper, which the City will provide along with thick color markers and a <br />projector. <br />Deliverable 2.3.1: (26) Business Process Workshops <br />Task 2.3.2 Document Business Process Maps / Requirements <br />This task will include documenting the business, functional, and technical <br />needs assessment data collected in the working sessions. The session <br />notes will be provided to the City Project Manager for distribution to the <br />participants of each group for review and comments. <br />Deliverable 2.3.2: Draft Business Process Maps <br />CSA T 2.3.2 City Review & Comment <br />This task will entail appropriate City staff reviewing the draft deliverable <br />and providing comments / suggested revisions. Comments, revisions and <br />corrections to the process maps will be reconciled and consolidated by the <br />City for each business process model, with one set of comments being <br />transmitted to the ThirdWave Project Manager. Unless otherwise agreed, <br />the review and comments will be provided within the turn - around time <br />specified in the final Project Schedule. <br />Deliverable 2.3.2: City Comments <br />Task 2.3.3 Finalize Business Process Requirements <br />This task will entail incorporating the City's comments to produce the final <br />Rapid Workflow® business process maps. The data collected in this <br />deliverable will be referenced and used to produce the IT Strategic Road <br />Map. <br />Deliverable 2.3.3: Business Process Requirements <br />Proposal <br />02014 21 <br />ThirdWave 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186V 310.312.9513 F <br />25G -22 <br />