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12/31/2014 Job Bulletin MINIMUM QUALIFICATIONS: At least one year of experience involving extensive public contact in customer service and security; or an equivalent combination of training and experience providing the knowledge and abilities listed as follows: Knowledge of: public relations; parks rules and regulations as outlined in the S.A.M.C., Athletic Field Use Police and Procedures, and Synthetic Field Rules and Regulations; sports facility management, automatic lighting systems, and sports field preparation. Ability to: perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; provide excellent customer service; be effective and respectful when communicating and interacting with the community and the general public, other employees, supervisors, and sports facility patrons; become familiar with representatives from each user group; exercise flexibility and sound judgment in confrontational situations that may arise; establish and maintain effective working relationships with other employees individually and in a work team. SPECIAL REOUIREMENTS: • Must be at least 18 years of age. • Must possess and retain a valid California Class "C" Driver's License as a condition of employment. • Education equivalent to high school graduation. • Bilingual in English AND Spanish is REQUIRED. • Basic skill in using a personal computer and Microsoft software programs. • Professional and courteous attitude in working with City staff and the general public. • May be required to work extended hours, including evenings, holidays and weekends. SELECTION PROCESS: All applicants are required to complete and submit a City application and Supplemental Application Form online. Resumes or faxed copies will not be acceptedpin lieu of the City online application. 4, pplications must be submitted online. Click on the "Apply" link located at the top of this pa e. New users must create an account first. You may also visit www governmentjobs com for more information. Personnel Services and the Parks and Recreation Department will review all applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring agency. If you have any questions, please call Juan Lara at (714) 571 -4259 or Enrique Marban at (714) 571 -4254. *This newly created part time job classification and salary range are pending City Council approval. Prior to appointment a backeround records check and medical exam will be conducted The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. APPLICATIONS MAY BE FILED ONLINE AT: lob #PT 29 -15 PR hhrn•t /www.santa- ana.nra PARK AMBASSADOR (BILINGUAL - SPANISH) (PART- TIME)* http: / /agency.governmentjobs. com /santaanaldefauIt.cfm? action= jobbutleun &Job[D= l028699 2/3 65C -6