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Vacancy rate at Vista del Rio should average no more than 3 %. The property should have three (3) pre- approved applicants per unit type and ten (10) other applicants per unit type on the referral list. Units are marketed in accordance with Affirmative Fair Housing marketing guidelines, and the tenant selection criteria indicated below. Each tenant is assigned a Residential Service Coordinator (RSC) who acts as an advocate for the tenant and provides proactive support. Tenant referrals will come from the following agencies: Goodwill Industries of Orange County, the Regional Center of Orange County, Project Independence, OCARC, Elwyn and Vocational Visions. In addition ACOF staff will meet with social service agencies and interested groups to increase referrals and facilitate the application process. B. The Referral Process The referral process begins with the completion of ACOF's Housing Intake form. The form should be completed by the applicant's referring case manager or licensed practitioner. Each form must be accompanied by a completed Release of Information form signed by the applicant authoring the release of and sharing of information including Protected Health Information (PHI) Release form. The release allows all participating agencies in the development and operations of the Project to share information including, but not limited to ACOF, Goodwill, JSCO, City of Santa Ana, Santa Ana Redevelopment Agency and the Santa Ana Housing Authority. Upon receipt of the completed ACOF Housing Intake Form, Goodwill and JSCO will perform a preliminary review to determine whether based on the unverified information the applicant appears to meet the tenant eligibility criteria. Eight (8) units of this project are receiving Section 8 Project Based Assistance (PBA), therefore eight applicants approved by Goodwill and JSCO will be referred to the Housing Authority of the City of Santa Ana in order to determine eligibility to occupy a unit at Vista del Rio per the Section 8 requirements. The public housing authority will: Determine Section 8 Project Based Assistance Eligibility per HUD and local public housing authority regulations and policies. Process all applicants through their internal criminal background check program, as required. Applicants that do not meet the Housing Authority's eligibility criteria including those who have been evicted from a federally- assisted housing project will be denied. 1. All applicants will be initially interviewed by the PM or leasing representative of the managing agent 2. It will be the responsibility of the Agent to inform the applicant in writing of rejection or approval Exhibit H - 15 -