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Notices to Great -West will be addressed as follows: Great -West Financial Charles P. Nelson, Executive Vice President, Retirement Services Division and Beverly A. Byrne, Senior Vice President & Chief Compliance & FS Counsel 8515 East Orchard Road, 10T2 Greenwood Village, CO 80111 Notices to Plan Sponsor will be addressed as follows: City of Santa Ana Francisco Gutierrez, Executive Director Finance & Management Services 20 Civic Center Plaza, M17 P.O. Box 1988 Santa Ana, CA 92702 Each party may designate a different address by sending written notice to the other party, to be effective within ten days of the date of the notice. IX. AGREEMENT TERM AND TERMINATION The Effective Date of this Agreement is the date it has been signed by both Plan Sponsor and Great -West. This Agreement may be terminated upon 60 days' written notice by either Plan Sponsor or Great -West. This Agreement is for a term of one year with an option for one additional year as approved by Plan Sponsor's Plan Administrator Committee. Plan Sponsor reserves the right to solicit industry and market information and providers to benchmark items such as service levels, investment options, relationship management, reporting and recordkeeping. In addition, Plan Sponsor may release requests for proposals at any time without immediate termination of this Agreement with written notice. This Agreement may be terminated with or without cause with 60 days' written notice by either Plan Sponsor or Great - West. X. RECORDKEEPING, COMMUNICATION AND OTHER FEES A. Recordkeeping and Communication Fees Plan Sponsor, upon reasonable notice, has the right to examine and audit all payments, fees, credits, interest and accounts related to this Agreement with Great -West and any affiliates, subsidiaries, third parties and investment providers. Great -West will provide a quarterly Plan fee disclosure showing detailed cash flow, itemized services and costs, incentives and subsidies, etc. Great -West must provide the formula and calculations for all figures provided to Plan Sponsor. Great -West shall provide Plan Sponsor with qualified staff to answer questions by Plan Sponsor - assigned examination and audit staff. 1. Amount of Fee An annual Recordkeeping and Communication Fee of 0.10% of total Plan Account and Participant account balances, excluding loan balances, is payable to Great -West. This fee assumes the use of certain Great -West fund options. Beginning with the Effective Date, this fee will be calculated monthly based on the average daily balances on the processing date during the Agreement term and will be debited quarterly from any unallocated Plan Accounts that are eligible to pay Plan expenses. Partial quarters during the Agreement will be prorated. In the event the Plan Account balances are not sufficient to cover the fee, remaining amounts will be debited pro rata from Participant accounts. 2. Revenue Sharing to the Plan All Revenue will be credited by Great -West to the Plan. Great -West will provide a quarterly statement of all funds paid to the Plan account. Beginning with the Effective Date, the Revenue will be credited monthly by multiplying each fund's Revenue rate by average daily balance of the fund's total Participant account balances, excluding loan balances, during the period. This Revenue will be credited to the Plan Account to be used for Plan purposes as set forth in the Plan document and as instructed by Plan Sponsor, including payment of the fee. These assets will be invested in a single investment option as specified by Plan Sponsor. In the event Revenue already credited to the Plan Account becomes uncollectible from a fund company, Plan Sponsor hereby instructs Great -West to collect from the Plan Account the difference between the amount accrued and the amount collected. City of Santa Ana Services Agreement 401 (a) 02 -02 -15 Page 16