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BLACK & VEATCH <br />MEWL BuIlding a WaIrld dF difference: <br />26 February 2015 <br />Rodolfo Rosas, PE, Senior Civil Engineer <br />City of Santa Ana <br />Public Works Agency <br />City Corporation Yard, Bldg A <br />220 S. Daisy Avenue <br />Santa Ana, CA 92703 <br />BLACK & VEATCH COMPANY NAME <br />11401 LAMAR AVENUE, OVERLAND PARK, KS 66211 <br />+1913 - 458 -2489 1 WELCHRE @BV.COM <br />Subject: Black & Veatch Proposal for Advanced Metering Infrastructure Feasibility Study (RFP# <br />15 -008 <br />Dear Mr. Rosas and Selection Committee Members: <br />Black & Veatch Corporation (Black & Veatch) appreciates the opportunity to submit this <br />proposal to the City of Santa Ana Public Works Agency (City) in support of your Advanced <br />Metering Infrastructure (AMI) Feasibility Study. We recognize that an AMI solution represents <br />an integral part of the development of a forward- looking strategy for the City as it evaluates <br />opportunities to improve customer service and operational efficiency through the application of <br />smart water technologies. We believe we are the ideal business advisor for this project. <br />Throughout our near 100 -year history, Black & Veatch has provided high - quality consulting <br />services to water, electric, and gas utilities across North America. We bring practical knowledge <br />of current and next generation smart metering /AMI technologies and hands -on experience with <br />water services that include non - revenue water control, asset management, metering, <br />conservation and consumption, and leak detection and mitigation. We are fortunate to have <br />worked with the City on its recent water rate study, and we will leverage the knowledge we <br />have developed and our understanding of the City in the successful execution of this project. <br />Our success with utilities similar to the City and our work throughout the North American <br />water industry make us intimately familiar with the potential complexities, challenges and <br />opportunities of an AMI implementation as it relates to cost savings, service enhancements, <br />customer impacts, and integration with existing businesses and IT components. Supporting our <br />strong presence in the smart metering space is our intense focus on the water utility sector. Our <br />consultants apply skills in project management, change management, business case <br />development, process redesign, and system architecture and integration to water utility <br />business functions that range from engineering to operations to IT. We address detailed <br />business and system requirements as well as the "big picture" of what is needed for a <br />successful, enterprise -wide transformation. In short, the depth of skills and breadth of <br />understanding from Black &Veatch help utilities combine the benefits of smart metering with <br />the outputs of other systems to maximize efficiency for the organization and its customers. <br />Attached you will find our proposed approach to the City AMI Feasibility Study project. Our <br />unique characteristics, summarized as follows, are threaded throughout our attached proposal: <br />-! AMI and Smart Water Expertise. Our success spans the design, deployment, and execution of <br />all phases of smart metering solutions, including strategy creation, business case and <br />roadmap development, procurement management, technology assessment, organizational <br />change management, risk management and mitigation, regulatory compliance, security <br />enhancement, system deployment and integration, and other areas associated with <br />transitioning to next generation technologies. <br />251 -49 <br />