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5.2.12 Optional Post Warranty Services <br />As Motorola's continuing commitment to supporting your system, warranty services can be extended <br />after the first year to provide maintenance and service support in future years. Any of the services that <br />we identify can be customized in future years, and are available for purchase either in "System <br />Support Services" packages or as individual service offerings. These system support services <br />significantly benefit Santa Ana because the system can be effectively supported after the warranty <br />period, thereby maximizing the operational capabilities and useful life of the system and protecting <br />your investment in the system. <br />C3 SUMMARY OF WARRANTY AND OPTIONAL ire O r RA R - ar <br />SERVICE <br />Whether it's a routine service call, or a disaster situation, Motorola understands its responsibility and <br />takes pride in its commitment to deliver proven response service to the public safety community. <br />Motorola has the capability to provide the technical, administrative, consultative, and maintenance <br />repair services needed to support, enhance, and maintain the effectiveness of your communications <br />network. Motorola's goal is to provide Santa Ana with the qualified resources, to maintain and <br />improve system operation and availability, and to deliver world -class service support. <br />Warranty and Post Warranty Service support services to be delivered for MCC7500 Console Project <br />are outlined in Table 5 -1. <br />Table 5.1: Warranty and Post Warranty Service Overview <br />City of Santa Ana <br />MC07500 P25 Dispatch Migration and Subscribers <br />02 April 2015 <br />Use or disclosure of this proposal is subject <br />to the restrictions on the cover page. <br />Motorola Solutions Confidential Restricted 55A -129 Warranty and Maintenance Services 5 -4 <br />