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4,7 Develop Tern plates ......................................................................... <br />............................... 4 -7 <br />4.7.1 DevelopTempiates ..... .............................. ................................ <br />.............. ---- ....... ..4-7 <br />4.8 Civil Work for the Customer- Provided Facilities ................................ <br />............................... 4 -8 <br />4,9 System Installation ........ ............................... ................................. <br />............................... 4-9 <br />4.9,1 Install Fixed Network Equipment .................................................. <br />............................... 4-9 <br />4.9.2 Fixed Network Equipment Installation Complete ..... ............. ..... <br />....... ... ... ... ........... ......4 -10 <br />4.9.3 Console Installation .... ................... ........... ............. ..................... <br />....... ......................... 4 -10 <br />4.9.4 Console Installation Complete .......................... ............................... <br />...........................4.10 <br />4.9.5 Control Station Installation .... .............................. ............... .... <br />............. ... ....... ...... ......4 -10 <br />4.9.6 System Installation Acceptance ( Milestone) .............................. <br />........ ....... .................. 4 -11 <br />4.10 System Optimization ............................................ ............................... <br />...........................4.11 <br />4.101 Optimize System FNE ... .......... ..................... ........... .............. <br />...... ........................... 4 -11 <br />4.10.2 Link Verification .. .................. ........................ ............................... <br />...........................4 -11 <br />4.10.3 Completion Criteria:.................................................................... <br />...........................4 -11 <br />4.10,4 Optimization Complete ......... ............. .......... .... ....... ..................... <br />............ ..... ... ...... .4 -11 <br />4,11 Training ......................................................................................... <br />............................... 4.12 <br />4.12 Audit and Acceptance Testing ...... ................... .... .... ........... ......... <br />..................... ............ 4 -12 <br />4.12.1 Perform R56 Installation Audit ................................................ <br />............................... 4 -12 <br />4.12.2 Perform Equipment Testing ...... ............. ................ ......... ....................... <br />................ .4 -12 <br />4.12.3 Perform Functional Testing ......................... ............................... <br />...........................4.12 <br />4,12.4 System Acceptance Test Procedures (Milestone) ....... ................... <br />.................... .... 4 -13 <br />4.13 Finalize .......................................................................................... <br />............................... 4 -13 <br />4.13.1 Cutover .. ................................ .............................. .................. <br />..... .......... ................. 4 -13 <br />4.112 Resolve Punchlist ......... ........ ................ .......... ........ .................... <br />........................... 4 -13 <br />4,113 Transition to Service /Project Transition Certificate, ............. <br />............................... ... 4 -14 <br />4.13.4 Finalize Documentation ..... ................... ................ .... ........ <br />....... ....................... ...... A -14 <br />4.115 Final Acceptance (Milestone) . ............. ....... .......... ................. <br />........... ................. .....4 -14 <br />4.14 Project Administration .................... ..................................................... <br />........................... 4 -15 <br />4.14.1 Project Status Meetings ..... .................. ......... ...................... <br />.................... ............. ..4 -15 <br />4.14.2 Progress Milestone Submittal . .... .......... .. ........ ........................................................ <br />4 -15 <br />4.14.3 Change Order Process ............................................................ <br />..............................4 15 <br />Section 5 <br />Warranty and Maintenance Services ............................................................... <br />............................... 5 -1 <br />5.1 Warranty and Maintenance .... ... ...... ........ ............................................. <br />............................5 -1 <br />5.2 The Motorola Service Delivery Team ............................................... <br />............................... 5 -1 <br />5.2.1 Account Services Manager ............................................................. <br />............................5 -1 <br />52.2 Motorola System Technologists ................................................... <br />............................... 5 -1 <br />5.2.3 Motorola System Support Center . ............................................. <br />............... ......... ....... ..„ 5 -2 <br />5.2.4 Motorola Local Service Provider ................................. ............................... <br />................. 5 -2 <br />525 Warranty Services ....................................................................... <br />............................... 5 -2 <br />526 Dispatch Service .... ............ ............ ........................ ...................... <br />............ ............... .....5 -2 <br />5.2.7 Technical Support Service ...... ............. ........ ........................... <br />......... ............................ 5 -2 <br />G(ty or Santa Ana <br />MCC7,500 P25 Dispatch Migratlon and Subscribers <br />Q Motorola Solutions Confidentlal Restricted <br />02 April 2015 <br />Use or disclosure of this proposal is subject <br />to the restrictions on the cover page, <br />l able of Contents iii <br />