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FY 2014 -15 <br />INNOVATION & EFFICIENCIES <br />�I <br />• Establishment of Receivership <br />program to assist neighborhoods <br />and allow for cost recovery of <br />incurred legal fees and staff costs <br />• Installation of 24 -hour payment kiosk <br />at City Hall <br />• Online application for CDBG, ESG, <br />building permits, and business <br />license fees <br />• Information Technology Assessment <br />& Master Plan <br />"Technology Master Plan will be a <br />road map to the future" 10 <br />