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etsch <br />ne SIEMENS Enterprise Account Execltve <br />Southern California <br />May 20, 2015 <br />City of Santa Ana <br />20 Civic Center Plaza (M-30) <br />P.O. Box 1988 <br />Santa Ana, California 92702-1988 <br />Reference: City of Santa Ana Security and Surveillance Maintenance Services <br />Agreement (June 1, 2015 through May 31, 2016) <br />1. Siemens shall provide the extension of its Maintenance, Monitoring, Repair and Support <br />Services (Siemens Service Program), at the City of Santa Ana, per this scope of services <br />document. <br />2. Term shall commence on June 1, 2015 and expire on May 31, 2016. <br />3, Services agreement shall provide Software Maintenance Agreements for the following <br />applications: <br />a. Milestone XProtect Software Upgrade Program (SUP) <br />b, Sureview Immx Software Annual Support and Maintenance (ASM) <br />c. Hiperwall Software Maintenance Agreement (SMA) <br />4. Services agreement shall provide extended warranty "repair and replacement" coverage for <br />the following systems and components: <br />a. Milestone XProtect system <br />i. Servers (2) <br />b. Hiperwall Video Wall <br />i. Servers <br />H. Workstations (5) <br />ill. Network switches (2) <br />iv. Monitors (10) <br />C. Sureview Immx <br />i. Server <br />d. Cameras (105 total cameras) <br />e. Power Supplies <br />f. Encoders <br />g. Siemens supplied network switches <br />L Cisco <br />ii. HP <br />h. Communication Radios <br />i. Ubiquiti <br />ii. Bridgewave <br />i. All connections and mist cabling provided by Siemens. <br />SOW Page I 1 <br />25F-13 <br />