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Top management support and commitment is essential to the success of the REACH Employee <br />Assistance Program at the City of Santa Ana. <br />2. REACH is a totally confidential program. The City will only be aware of employees referred <br />officially by management and information about that employee will not be released without <br />written consent of the employee. <br />REACH will not, in all cases, be able to resolve the employee's or dependent's problem(s) in <br />the set number of counseling sessions. In such cases the employee or family member will be <br />referred to quality, cost effective resources available within the community. <br />4. Employees and dependents will not be charged for the services provided by REACH. If <br />referrals are necessary, those referrals may result in additional cost to the City's benefit plan and <br />may result in added costs to the employee or family member. <br />5. The REACH program is made available to all full- and part-time employees and their <br />dependents. The REACH benefit starts on the first day of employment. <br />6. It is anticipated that the yearly employee utilization rate will be a minimum of 6-8%. The <br />REACH promotional program will aim at achieving at least this utilization rate. <br />III. TERMS AND CONDITIONS <br />The Agreement period will extend from January 1, 2015 to December 31, 2017,. <br />2. The total cost to the City for the services to be provided to the City and its employees by <br />REACH under this Agreement shall be $1.85 per full time employee/month, and $1.25 per <br />part time employee/month. While the number of persons employed by the City may fluctuate <br />from time to time during the term of this Agreement, the City agrees the amount of <br />compensation payable to REACH during the term of the Agreement shall be based on the <br />number of persons employed by the City at the beginning of the month invoiced for. The <br />beginning employee count will be 970 F/T and 490 P/T. <br />3. The City will be invoiced on the first of each month for that month's installment. Checks will <br />be made payable to REACH Employee Assistance, Inc. and mailed to 650 N. Rose Drive, <br />4350, Placentia, CA 92870 - Attn.: Accounts Receivable. <br />4. The City will make payment within 30 days from the date of the receipt of the invoice from <br />REACH Employee Assistance, Inc. <br />5. The City or REACH has the right to cancel this contract at any time without cause by giving 60 <br />days written notice to that effect. <br />6. REACH Employee Assistance, Inc. agrees to indemnify, defend, and hold harmless the City, its <br />officers, employees, agents and representatives, from any and all claims, demands, purported <br />