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Table of Contents <br />I. Information Regarding Complai <br />A. Nondiscrimination and Equal Opportunity Com <br />1. Policy Stateme <br />2. Civil Rights 4 <br />3. Nondiscrimination laws under WIA. 4 <br />4. How to File Your Compla <br />B. Criminal Complaints 6 <br />II. General Procedures for Handling Non - Criminal Violations of the Act <br />6 IIL Procedures for Handling Complaints at the LWIA Level B <br />IV. Procedures for Handling Complaints at the State Level 12 <br />V. Procedures for Handling Discrimination Complaints by Participants 15 <br />VI. Procedures for Handling Handicap Complaints by Participants 17 <br />GLOSSARY OF WIA TE <br />SAC -15 -014 2 <br />EXHIBIT C <br />