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VII. DIIS FERIA Contact Information <br />A. For Financial, Programmatic, or Administrative Questions Pre -Award and Post <br />Award <br />Centralized Scheduling and Information Desk (CSID) <br />CSID is a non- emergency comprehensive management and information resource <br />developed by DHS for grants stakeholders. CSID provides general information on all <br />FEMA grant programs and maintains a comprehensive database containing key <br />personnel contact information at the Federal, State, and local levels. When necessary, <br />grantees will be directed to a Federal point of contact who can answer specific <br />prograramatic questions or concerns. CSID can be reached by phone at (800)368- <br />6498 or by e -mail at askcsid aMhs. g(�y, Monday through Friday, 8:00 a.m. — 5:30 p.m. <br />EST. <br />fl, Grant Programs Directorate (GPD) Grant Operations Division <br />GPD's Grant Operations Division Business Office provides financial support and <br />technical assistance. The Grant Operations Division manages, administers, and <br />conducts application budget review, creates the award package, approves, amends <br />and closes out awards. Additional guidance and information can be obtained by <br />contacting the FEMA Call Center at (866) 927 -5646 or via e -mail to ASK - <br />GMD@dhs.gov. <br />Ill. FEMA Regions <br />FEMA Regions may also provide fiscal support, including pre - and post -award <br />administration and technical assistance such as conducting cash analysis, financial <br />monitoring, and audit resolution to the grant programs included in this solicitation. <br />GPD will provide progranmzatic support and technical assistance. For a list of <br />contacts, please go to h*. Il www. fema. Pov /about/contaet/i•egions.shtn:. <br />iv. Systems Information <br />Grants.gov. <br />For technical assistance with GranLs, ov, please call the Grants.gov customer support <br />hotline at (800)518 -4726. <br />Non Disaster (ND) Grants. <br />For technical assistance with the ND Grants system, please contact <br />nder�a.gov or (800)865 -4076. <br />GPD Environmental Planning and Historic Preservation (GPD -EHP) <br />The FEMA GPD -EHP Team provides guidance and information about the EHP <br />review process to grantees and sub grantees. All inquiries and communications about <br />GPD projects or the EHP review process, including the submittal of EHP review <br />materials, should be sent to gedehpin fo_ emca. ov. EHP Technical Assistance, <br />including the EIIP Screening Form, can be found at lat a.Wwww feena. eovhraedica_ <br />20 <br />FY 2014 HSGP FOA <br />55B -60 <br />