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TABLE OF CONTENTS City of Santa Ana GRSC Services RFP Page 2 PAGE I. INTRODUCTION 3 II. PERIOD OF CONTRACT 3 III. OPTION OF RENEWAL 3 IV. FISCAL NONFUNDING CLAUSE 3 V. PROPOSAL DEPOSIT AND PERFORMANCE BOND 3 VI. SCOPE OF WORK/SERVICES 4 VII. GENERAL INFORMATION 4 VIII. COORDINATION 4 IX. PROPOSER RESPONSIBILITIES 5 X. LICENSE REQUIREMENTS 5 XI. PREVAILING WAGE 5 XII. PROPOSERS MINIMUM QUALIFICATIONS 5 XIII. PERFORMANCE REQUIREMENTS 6 XIV. ACCOUNT MANAGER /SUPPORT STAFF 6 XV. INITIATION /KICK OFF MEETING 6 XVI. CITY BUSINESS LICENSE 6 XVII. ADDENDA 6 XVIII. RULES FOR PROPOSALS 7 XIX. MANDATORY PREPROPOSAL MEETING 7 XX. E -MAIL COMMUNICATIONS AND INTERPRETATIONS /CLARIFICATIONS 7 XXI. SUBMITTAL INFORMATION AND DEADLINE 7 XXII. SUBMITTAL REQUIREMENTS 7 XXIII. CONTRACTOR SELECTION — PROPOSAL AND EVALUATION 9 XXIV. REVIEW EVALUATION RESULTS AND AWARD 11 EXHIBIT A — SCOPE OF SERVICES 12 EXHIBIT B — PROPOSER'S CERTIFICATION and PROPOSAL ITEM PRICING 19 EXHIBIT C — PROPOSER'S MINIMUM QUALIFICATIONS 21 EXHIBIT D — RELEVANT WORK HISTORY 22 EXHIBIT E - SOFTWARE REFERENCES 24 EXHIBIT F — PROPOSER'S STATEMENT 25 EXHIBIT G— CERTIFICATION OF NONDISCRIMINATION BY CONTRACTOR 26 EXHIBIT H — RESPONSIBLE PROPOSER — SUPPLEMENTAL QUESTIONAIRE 28 EXHIBIT I — NONCOLLUSION AFFIDAVIT 31 EXHIBIT J — SAMPLE ADDITIONAL INSURED ENDORSEMENT 32 EXHIBIT K— SAMPLE AGREEMENT 33 EXHIBIT L — GRAFFITI ORDINANCE NO. NS -2791 40 EXHIBIT M — GRAFFITI ORDINANCE NO. NS2798 52 ATTACHMENT 1 — CONSENT TO ENTER & RELEASE OF LIABILITY 57 ATTACHMENT 2 — CITY MAP 58 City of Santa Ana GRSC Services RFP Page 2