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Santa Ana Police Department <br />Staffing <br />In 2014, the Santa Ana Police Department had an authorized strength of 329 sworn and 251 non -sworn <br />positions. At the conclusion of 2014, the Department had a total of 525.5 employees, 298 of which were <br />sworn police officers. The Police Department is actively recruiting and hiring qualified candidates for <br />funded sworn and non -sworn positions in an effort to provide the best service possible to the community. <br />Service Delivery <br />The Santa Ana Police Department operates from the main Police Administrative Building and Jail Facility, <br />which is centrally located in the City. In addition, the Police Department provides community outreach at <br />four other police substations including the Jose Vargas Community Affairs Office in City Hall, the Law <br />Enforcement and Fire Training Center at Centennial Park and substations located in the Westend Policing <br />District and the Santa Ana Regional Transportation Center. <br />The Patrol Division is dedicated to providing prompt and exceptional service during times of emergency or <br />crisis to residents and business operators within the city. Patrol conducts the initial investigation of most <br />crimes, addressing quality of life issues and conducting community outreach through numerous <br />Community Oriented Policing initiatives. In combination with the Communications Division, 131,333 calls <br />for service were handled in addition to many more inquiries and requests for information. Always striving <br />to provide a high level of service, priority calls were answered and an officer was on scene within seven <br />minutes for emergencies and 12 minutes for urgent calls. An officer typically arrived at lower priority calls <br />within 37 minutes or more depending on the type of call and activity level at the time the calls were <br />received. This is an area where the Santa Ana Police Department will make every effort to improve as <br />staffing levels improve. <br />2014 Calls for Service (monthly) <br />0'06AJPO 0p'PN Pyol- 00 �o1 jJvy 0" g+ �g. 160, 05t"' <br />NU VGsE jM0CN p ECE <br />o <br />145,000 <br />140,000 <br />135,000 <br />130,000 <br />125,000 <br />120,000 <br />115,000 <br />Calls for Service 2010 - 2014 <br />2010 2012 ___2013 2014 <br />19D-4 <br />7.15 <br />12.07 <br />37.77 <br />43.55 <br />52.62 <br />429 <br />724 <br />2266 <br />2613 <br />3157 <br />