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alternatives to gang membership through interactive processes and an opportunity to earn rewards for positive behavior. In addition, the Department was proud to announce the implementation of the Coffee with a Cop program, which provides a forum for community members to interact with their law enforcement officers on a regular basis in a comfortable, informal environment. The Department will continue to engage the community as described above and constantly seek out additional opportunities to improve the excellent relationship our Department enjoys with the community. City Strategic Plan The Police Department continues to focus on the City's Strategic Plan and has made significant progress in the research, design and implementation of various goals and objectives. In an effort to increase our Community Oriented Policing presence in the community, the Santa Ana Police Department launched a Geographic Policing Plan in which officers are assigned to smaller geographical areas. This program will be monitored closely in the coming months to assess its effectiveness, particularly in the areas of priority call response time and community policing activities such as the handling of community complaints. In addition, the Santa Ana Police Department commissioned a study by the University of North Texas to examine the department's Patrol Division staffing levels and make recommendations based on best practices in law enforcement. In addition, the department is currently having the University of North Texas conduct a study of other areas within the organization, such as the Investigations Bureau and the Traffic Division, to determine appropriate staffing levels necessary to respond to incidents and adequately serve the community. Orange County Fire Authority Staffing Fire /EMS Services throughout the City have remained constant throughout 2014. The 10 fire stations are continually staffed with 49 personnel on duty daily. Fire Prevention staffing has been increased by 2 (Fire Prevention Specialist Trainees) to assist in managing the fire prevention workload throughout the City. There are currently six personnel assigned to manage the City's fire prevention workload. Administrative staff assigned to the City remains unchanged; (1) Division Chief, (1) Staff Fire Captain, and (1) Administrative Assistant. Service Delivery Service delivery model remains unchanged with a total of 9 Engine Companies, 3 Truck Companies, 2 Paramedic Vans, and 1 Battalion Chief. Overall there are 15 units assigned to the City; 11 of which are Paramedic Units (at least 2 paramedics assigned each day), and 3 are Paramedic Assessment Units (at least 1 paramedic assigned each day). OCFA responded to 20,273 calls for service in the City during 2014. This represents an increase of 1,122 incidents from 2013, overall a 9.5% increase of emergency responses. 19D-6