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City of Santa Ana Public Works Agency <br />UITNTRUffm <br />Project Approach and Scope of Services <br />Black & Veatch's approach is to review the City's current situation and requirements, evaluate the <br />results and effectiveness of both the AMR and AM] systems, access the relevant market- leading <br />solutions, evaluate available options and scenarios and recommend the appropriate actions for the <br />City to pursue. Our approach also includes cost of ownership review for the use of each smart meter <br />technology as well as ease of use to include the operation efficiencies gained. <br />Black & Veatch will evaluate, analyze, and recommend the viability of using Smart Meter technologies <br />to improve leakage and pressure management; streamline water distribution operations and <br />maintenance; streamline water quality monitoring; and improve productivity and efficiency through <br />less truck rolls while enhancing customer service. <br />Smart meter technology is a fully integrated set of products, solutions and system that enable water <br />utilities to: <br />Remotely and continuously monitor and diagnose problems, pre - emptively prioritize and manage <br />maintenance issues, and remotely control and optimize all aspects of the water distribution system <br />using data- driven insights. <br />Provide customers with the information and tools they need to make informed choices about their <br />behaviors and water usage patterns. <br />Provide the cost benefits of using smart meter technologies for production, distribution, meter <br />shop and customer service. <br />Evaluate the use of such technology within the following categories: <br />Leakage and Pressure Management - Reduction in leakage levels by precise detection of leaks; <br />predictive modeling to estimate potential future leaks and pressure management; reduce water <br />waste, reduce leakage detection costs, service disruptions and lost productivity. This solution <br />requires the use of now sensors to gather data, analyze the data using algorithms to detect <br />patterns that could reveal a leak in the distribution system, and provide real -time data on the <br />location of a leak. In addition, pressure sensors and pressure- regulating values can allow for <br />automated feedback and controls to ensure that pressure does not reach a level high enough to <br />cause a pipe burst. <br />Water Quality Monitoring a Automatic water sampling, testing and quality monitoring; reduction <br />in costs from labor and truck rolls for manual sample collection. <br />Distribution Operations and Maintenance - Real -time, automated valve shutoff to facilitate Flow <br />redirection and shutoffs; 0 &M related truck rolls. <br />Water Meter - Determine appropriate water meter to purchase based on smart meter <br />requirements. Reduce the number of truck rolls for field activities such as disconnect /connect <br />meter, high bill investigations, and bill adjustments such as underground leaks and pool credits. <br />The approach outlined above provides an overview of the critical tasks we believe will best achieve a <br />successful smart meter program for the City. While Black & Veatch has performed a significant <br />number of similar engagements, each utility has unique issues and circumstances. Each project is <br />tailored to meet the specific needs of the utility; therefore, our approach will be similarly customized <br />