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Depot at Santiago Project <br />Relocation Plan <br />14. Provide additional reasonable services necessary to successfully relocate <br />occupants; <br />15. Establish and maintain a formal grievance procedure for use by displaced persons <br />seeking administrative review of the Developer's decisions with respect to <br />relocation assistance; and <br />16. Provide assistance that does not result in different or separate treatment based on <br />or due to an individual's sex, marital status, race, color, religion, ancestry, <br />national origin, physical handicap, sexual orientation, and domestic partnership <br />status. <br />B. RESIDENTIAL RELOCATION BENEFITS <br />Specific eligibility requirements and a benefit plan will be detailed on an individual basis with <br />the displacee. In the course of a personal interview and follow-up visits, the displaces will be <br />counseled as to available options and the consequences of any choice with respect to financial <br />assistance. <br />Relocation benefits will be provided in accordance with the provisions of the federal guidelines, <br />and Developer rules, regulations and procedures pertaining thereto. Benefits will be paid to <br />eligible displaced persons upon submission of required claim forms and documentation in <br />accordance with the Developer's normal administrative procedures. <br />The Developer will process advance payment requests to mitigate hardships for residents who do <br />not have access to sufficient funds to pay move -in costs such as first month's rent or security <br />deposits. Approved requests will be processed expeditiously to help avoid the loss of desirable, <br />appropriate replacement housing. <br />1. Residential Moving Expense Payments <br />All residential occupants to be permanently relocated will be eligible to receive a <br />payment for moving expenses. Moving expense payments will be made based upon the <br />actual cost of a professional move, a fixed payment based on a room -count schedule or a <br />combination of both. <br />a. Actual Cost (Professional Move) <br />Displacees may elect to have a licensed professional mover perform the move. The actual <br />cost of the moving services, based on at least two acceptable bids, will be compensated <br />by the Developer in the form of a direct payment to the moving company upon <br />presentation of an invoice. Transportation costs are limited to a distance of 50 miles in <br />either case. In addition to the actual move, costs associated with utility re -connections <br />(i.e., gas, water, electricity, telephone, and cable, if any), are eligible for reimbursement. <br />55A318 <br />